Basic Function and Responsibility: Provides professional nursing leadership and administrative direction with and through nursing supervisors for the practice of Registered Nurses, Licensed Practical Nurses, Advanced Practice Nurses and others involved in clinical patient services in the Ambulatory Care unit(s). Participates as a member of a leadership team in Ambulatory Care Services (ACS) and in planning and coordinating care delivery for ACS patients. Provides and continually improves health care services, education and research in support of the mission and goals of the Health System. Ensures that processes meet or exceed regulatory and professional standards. Supervises the quality of nursing and clinical assistive staff services provided to patients in Ambulatory Care Services within West Ann Arbor Health Center & other ACS units, as assigned. Initiates policies, program planning, and evaluation related to pediatric and women’s health care. Maximizes patient and staff satisfaction within human systems and material resources. Organizational Relationships: Supervision Received: Administratively responsible to the Chief Nursing Officer, Ambulatory Care Services and University of Michigan Medical Group (UMMG) segment. Responsible to the Medical Director of the Ambulatory Care unit(s) for operation of the unit. Works collaboratively with ACS administrators, medical leads, and operations supervisors. Collaborates with leaders to integrate the standards and quality improvement for cancer care. Supports the alignment of UMSN with ACS processes, practices for education of students, faculty practice, and research, as appropriate.
Supervision Exercised: Responsible for the management and nursing leadership functions of nursing services for Ambulatory Care Services. Responsible for clinical competence for regular and temporary employees and Licensed Practical Nurses, and the professional practice of all levels of Registered Nurses. Collaborates with medical leads, administrators, and operations managers in the administrative and functional supervision of nursing and clinical assistive staff.
Directs the recruitment, interviewing and selection of all levels of nurses, staff in Patient and Family Support Services, and clinical assistive personnel. Works collaboratively with leadership teams in the hiring process.
Oversees and is accountable for staffing and scheduling of nursing and clinical assistive staff. Assists Medical Director and/or medical leads, Administrator and/or unit managers in determining adequate complements of staff, scope of staff roles and appropriate workload. Manages or facilitates relief staffing for the Ambulatory Care Services units.
Oversees and provides supervision, counsel, discipline, and performance evaluation of nursing supervisors, nursing and clinical assistive staff, with feedback from administrators, medical staff and operations managers.
Oversees the professional development of nurses and the development and training in clinical skills of all nursing and clinical assistive staff.
Provide leadership for the development, implementation and evaluation of standards of nursing practice and for interdisciplinary clinical guidelines, using best evidence.
Collaborates with nursing management of satellite sites who provide care to cancer patients, ensuring that orientation and competency plans are shared and assistance provided as appropriate.
In collaboration with other members of the ACU leadership team, identify and plan for staffing consistent with the needs of the patient population and budgetary requirements, and appropriate to the scopes of a variety of roles.
Participate in and coordinate the development, implementation and evaluation of multi-disciplinary patient care activities and programs.
Work collaboratively with medical directors and leads, and administrative and operations managers, to identify and resolve unit operational problems and process improvements.
Provides leadership, assists and advises with the Medical Director, Administrator, medical leads and operations managers in satisfying other regulatory standards.
Represent nursing services in inter-unit planning and problem-solving regarding patient care.
Plan, coordinate and evaluate LEAN initiatives and other quality improvement activities.
Interpret and implement Hospital and University policies and procedures.
Facilitate the education of health sciences students.
Evaluate and manage clinical equipment and recommend necessary expenditures.
Assure compliance with affirmative action, regulatory, legal, patient care and safety programs.
Current licensure to practice as a Registered Nurse in Michigan.
Required Educational Requirement:
Master's degree in Nursing or Health Care Administration, Public Health, Business or related field (a Juris Doctor degree may be considered)
If Master's degree is not in Nursing, a Bachelor's degree in Nursing is required
Four (4) or more years of progressively responsible ambulatory care nursing experience.
Four (4) or more years of demonstrated competence and leadership in an ambulatory care management role are necessary.
NOTE: In order to be considered for this position the applicant must have met or will have met all the required qualifications prior to the start date of employment.
RESUME REQUIRED (for both Internal and External Applicants): You must attach a complete and accurate resume to be fully considered for this position.
Demonstrated ability to build relationships and work collaboratively with a multidisciplinary leadership team.
Demonstrated leadership abilities, self-confidence and assertiveness in a variety of contexts.
Excellent oral and written communication skills.
Demonstrated ability to communicate expectations, to lead by actions as well as words, to build consensus and to share credit for success.
Demonstrated ability to manage and lead diverse, multi-disciplinary groups.
Demonstrated strong analytical and problem solving skills, knowledge of basic accounting principles and budgetary practices.
Strong ambulatory experience.
Demonstrated understanding of regulatory/safety in a clinical setting.
Demonstrated understanding of regulatory requirements for procedural sedation.
Creativity and a high level of energy.
Experience providing leadership for advanced practice nurses.
Broad human resources, financial, and program management experience.
Proficiency with the system applications used in University of Michigan Health System, such as MiChart, OneStaff, and Wolverine Access.
Experience in LEAN techniques, operations improvement, marketing, and/or strategic planning.
Knowledge of UMHS policies and procedures.
If you have questions regarding this posting or would like assistance with nursing opportunities please contact Nurse Recruitment at (734) 936-5183.
Hours: 40 hours per week Specific hours and days to be determined upon hire. Location: Multiple Ambulatory Care Units including (West Ann Arbor Health Center- Parkland Plaza and additional ACS units) West Ann Arbor HC-Parkland Plaza is located at 380 Parkland Plaza, Ann Arbor
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled any time after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 196307
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.