Responsible for the daily operation and coordination of office operations, procedures and resources to facilitate organizational effectiveness and efficiency in the Academic Advising Center and K-12 Initiatives Programs. Responsible for administration, management and support of complex programs such as; Discovery Academy, Career & Tech Education (CTE) Articulated Credit, Technical Skills Assessment (TSA), Manufacturing Skills Standards Council (MSSC), Certified Production Technician (CPT) and co-planning and registration of camps.
RESPONSIBILITIESINCLUDE, BUTARENOTLIMITED TO THEFOLLOWING:
Provide customer service to both internal and external customers of the Academic Advising Center
Manage the Academic Advising Center office
Provide customer service both internal and external for K-12 Initiatives
Manage Office for K-12 Initiatives
Responsibilities may occasionally require working early mornings, attending evening meetings and events
English sufficient to perform the job duties described below using reading, writing and speaking skills
Spreadsheet, data base management, and word processing software sufficient to create, format, edit, print, and save a variety of documents including letters, email messages, and spreadsheets
Basic accounting procedures sufficient to monitor budgets and to reconcile accounts Ability to:
Input data quickly and accurately; type/keyboard a variety of documents accurately at 40 wpm with five or less errors
Must be detail oriented, able to work with minimal supervision, and capable of setting priorities and working under pressure
Effectively handle shifting priorities and adapt to changing demands of ambiguous procedures and rules
Check input and output data for completeness, accuracy, and discrepancies Skilled in:
Customer service sufficient to provide prompt, courteous and accurate information to customers in person, on the phone, and through email and other written correspondence; and have an ability to resolve conflicts and supervise people
Two year degree or diploma
Experience working in a higher education setting
Experience working with State of Minnesota-specific computer systems and software programs, such as ISRS, etc.
Knowledge of FERPA and the Minnesota Government Data Practices Act
Knowledge of St. Cloud Technical & Community College and Perkins Consortium policies, procedures and programs sufficient to answer a wide variety of questions
Intermediate Level skills in Microsoft Office Word and Excel—desired skills beyond basic: document sections and columns, format tables, mail merge, document revisions and comments, work with data, work with multiple worksheets, conditional formatting, work with pivot tables and pivot charts
Proficiency in the use of personal computer for electronic mail (MS Outlook), presentations (MS PowerPoint), room and appointment scheduling, and departmental purchasing and billing
PHYSICALREQUIREMENTS: Ability to perform work that requires the following: Primarily sitting: walking and standing occasionally Occasionally a significant amount of walking or standing; pushing and pulling of arms and legs Lifting/Carrying 20lb maximum Ability to perform in a work environment which may include the following physical functions: Occasional: Standing, walking, reclining, lifting above shoulder, lifting waist to chest, lifting below waist, carrying, pushing, pulling, stooping, kneeling, crouching, twisting/pivot, reaching, repetitive arm, fine manipulation, midrange vision, far vision (over 20), depth perception, visual accommodation, color vision, field of vision. Frequent: Simple grasp, firm grasp. Constant: sitting, feeling, talking, hearing, near vision (up to 20).
The work location is in the heart of beautiful central Minnesota; just an hour from the Twin Cities. St. Cloud Technical and Community College is proud to be a Minnesota Yellow Ribbon Agency.