The Health Information Management Department strives to achieve the highest level of customer satisfaction by providing a well-documented, accurate, timely record of medical care for continuing patient care, research, teaching and community service.
Job Summary Final Filing Date : April 16, 2021 (Interviews may be held at any time) Positions : 2 Salary Range : $6,608.33 - $14,808.33 (Grade 25) Salary Frequency : Monthly Appointment Type : Career Percentage of Time : 100% Shift Hour : 8 hours Location : Armstrong Building City : Mather, CA Union Representation : No Benefits Eligible : Yes
We offer exceptional employment benefits including medical, dental, and vision plans, generous paid vacations and holidays, excellent retirement savings and investment plans, continuing education, and reduced fee and scholarship programs.
THIS IS NOT AN H1- B OPPORTUNITY
Responsibilities The Epic Clinical Trainer / Builder is member of the HIM Physician Advocate Team. This team is responsible for initial and ongoing operational provider training to improve clinical content documentation. This training supports coding/billing/CDI programs and provider efficiency using Dragon and various Epic EHR (Electronic Health Record) applications. Target audience: new and existing residents, fellows, faculty, other billable providers (NP, PA), and 3rd/4th year medical students in all clinical and hospital settings. A key focus of this program is integrating the right clinical applications and tools to optimize clinical documentation, workflow improvement, and increase provider satisfaction.
The Physician Advocate Team has certification and expertise in Epic clinical applications used by providers (Inpatient, Ambulatory, ASAP, OpTime, Anesthesia, Stork, Beacon, and Radiant), plus expertise in voice recognition integration. This integrated approach allows the team to support all areas of focus during provider engagement. The team builds ongoing relationships with these providers and partner with other subject matter experts to address needs and concerns. The team brings a one stop comprehensive experience to the providers.
The Physician Advocate Team provides Epic and Dragon applications training based on the provider role and clinical setting. This includes: Dragon access and technical training, enhancing provider clinical documentation tools (both EHR and Dragon), system optimization, clinical documentation analysis and template build, and partnering with Coding managers on physician clinical documentation efforts that support CDI and coding workflows.
As a technical leader in clinical applications, the Epic Clinical Trainer/Builder applies advanced professional concepts and extensive clinical and industry knowledge to lead and/or work on medium to large projects of broad scope and complexity. Recognized expert in Dragon and many EHR clinical applications. Responsibilities also include providing leadership and serving as technical resource to the team; designing, developing, testing, building, implementing, and evaluating clinical documentation and clinical application systems for improvement in the organization. Responsibilities also involve participating in the planning, development, training, implementation, and evaluation of systems to support clinical practice and ensure development, evaluation, and ongoing support for all components of the program. The team provides technical support for Dragon users, in addition to access, configuration, troubleshooting, and on-call support.
The EPIC Clinical Trainer/Builder functions as technical leader with a high degree of knowledge and skills in the overall field with recognized expertise in specific areas. The Epic Clinical Training/Builder demonstrates expertise in problem solving and analysis of unique issues/problems without precedent and/or structure. In addition, the Epic Clinical Trainer/Builder may manage programs that include formulating strategies and administering policies, processes, and resources, and function with a high degree of autonomy.
Bachelor's Degree in related field (Nursing, MLT, Radiology, Physical Therapy, Occupational Therapy, etc.) or applicable certifications and/or requisite training experience.
Epic Certification in Inpatient or Ambulatory.
Strong clinical knowledge and clinical workflow expertise.
Advanced analytical skills and expertise in clinical documentation and reporting, with the ability to apply metrics, plan and implement testing systems, collect and analyze performance data, and produce substantive reports and analyses for management use.
Advanced interpersonal communication skills to effectively train, support, and collaborate productively with clinical users and key stakeholders at all professional and technical levels.
Advanced organizational and project management skills, detail oriented, and ability to lead a team, prioritize tasks, and see projects through from inception to completion on schedule.
Advanced written and verbal communication skills, to convey highly technical information and instructions to all levels of clinical users and staff in a specific, clear, and concise manner.
Broadly encompassing or high in-depth knowledge of one or two areas of focus in Epic clinical applications with clinical documentation expertise.
Advanced knowledge of operations, systems, functions, and workflow, including planning, design, development, build, implementation, user support, training, maintenance, quality assurance, system testing, and evaluation.
Advanced ability to serve as a technical leader and information resource, and to work collaboratively with key personnel and management, providing guidance and recommendations on systems, improvements, upgrades, and industry advances and trends.
Ability to apply advanced problem-resolution skills to highly complex issues, quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner.
Master's Degree in related field.
RHIA, RHIT, or CCS credentials.
Additional Epic Certifications (beyond the required Inpatient or Ambulatory) .
Over one (1) year experience in healthcare clinical practice environment.
Experience with healthcare information systems.
Academic institution or large integrated health system experience.
Travel in the Northern California region may be required.
Reliable transportation necessary for off-site visits. Mileage and travel expenses will be reimbursed per UC Policy.
Travel to Wisconsin to attend additional or supplemental Epic Certification training sessions. Required to pass additional or supplemental Epic Certification exams in three (3) attempts within three (3) months of training date.
Work overtime and/or flexible hours as needed to meet committed project dates.
This position may be subject to a criminal background investigation, drug screen, Live Scan fingerprinting, medical evaluation clearance, and functional capacity assessment.
EEO The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
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