Thomas Nelson Community College changes lives, empowers students to succeed, and enhances the social and economic vitality of the region through high quality education and workforce training, excellent service, and innovative partnerships. The Recruitment and Retention Coach will coordinate the recruitment and retention efforts of the College, as well as promote student success within the diverse student body from the initial point of entry through completion. The Recruitment and Retention Coach is responsible for planning and implementing recruitment activities for the college, as well as documenting, maintaining and assessing a comprehensive plan for the College's retention initiatives. Coordinate retention efforts and help the College community make informed decisions based on internal and external data sources, especially retention initiatives such as early alert and other programs related to Student Affairs & Academic Affairs. The Coach will Identify and participate in outreach and recruitment activities within the service region and will cultivate strong relationships with school counselors and prospective students. Foster strong academic preparation, engagement and performance with targeted student populations. Encourage students to complete their educational goals, while working closely with various offices of the College. Increase student persistence at the College for degree or certification completion.
Bachelor's degree in Education, Counseling, Psychology, Sociology or related field (from a regionally accredited institution) or equivalent applicable experience or training. Extensive customer service experience. Successful experience working with faculty/staff and at-risk students to implement appropriate strategies to retain students. Knowledge:
Knowledge of appropriate strategies for reducing at-risk student behaviors.
Knowledge of individual intervention strategies to increase graduation rates.
Knowledge of best practices in student recruitment.
Excellent written and oral communication skills.
Excellent Microsoft Office skills (i.e. Word, Excel, Outlook, PowerPoint).
Ability to assess student needs and recommend appropriate remediation.
Ability to speak comfortably to large and small groups and diverse populations.
Ability to work nights and weekends as needed.
Ability to work independently and as part of a team.
Ability to handle confidential information.
Ability to handle stressful situations and make appropriate referrals when necessary.
Ability to manage complex tasks associated with the planning of events for the student population.
Ability to pay attention to detail.
Internal Number: 32586
About Thomas Nelson Community College
Virginia's Community College's educate 240,000 credit students annually and over 170,000 non-credit students at 23 Community Colleges with over 40 campus locations throughout the Commonwealth. Our mission is to provide comprehensive higher education and workforce training programs and services of superior quality. These programs are financially and geographically accessible to meet the individual, business, and community needs of the Commonwealth.