1. Serves as the principal source of information for students, prospective students, faculty, and staff regarding the University, the department and its majors and degrees, events, and academic and general systems, processes and procedures. 2. Monitors student records to ensure compliance with academic regulations and program requirements for graduation. Coordinates Senior Essay and Dissertation activities. 3. Processes graduate applications for admissions. Ensures compliance with administrative policies and procedures. Assists with online admission processing. 4. Updates, edits, writes, and coordinates production and distribution of admission, orientation, advising, and graduation materials and publications. Coordinates and updates academic support related web pages. 5. Provides logistical and clerical support to the department chair, directors of undergraduate and graduate studies, faculty, students, and visitors. Compiles progress reports and standard reports as needed. Maintains schedule of department-controlled teaching and research space. 6. Makes referrals and schedules appointments with appropriate faculty and staff as needed. Assists with course registration. 7. Participates in the testing of new processes and systems as requested. 8. May perform other duties as assigned.
Preferred Education: Experience with Qualtrics surveys creation and support, using shared drives, file share programs like DropBox or Yale Box, video conferencing programs like Zoom, room reservation request systems like 25Live, and "smart form" programs such as Dynamic Forms. Experience with any or all of the registrar-specific programs such as CourseLeaf, DPR, GSPS, AppX, Canvas, FSA, NOR.
Preferred Education, Experience and Skills: Experience with Qualtrics surveys creation and support, using shared drives, file share programs like DropBox or Yale Box, video conferencing programs like Zoom, room reservation request systems like 25Live, and "smart form" programs such as Dynamic Forms. Experience with any or all of the registrar-specific programs such as CourseLeaf, DPR, GSPS, AppX, Canvas, FSA, NOR.
Required Skill/ability 5: Ability to serve as a principal source of information on administrative, academic and procedural matters to students, prospective students, faculty and staff. Ability to interpret and communicate complex federal regulations, policies and procedures. Demonstrated excellent attendance and reliability.
Posting Position Title: Senior Administrative Assistant, Academic Support
Required Skill/ability 3: Demonstrated excellent organizational, written and verbal communication skills. Detail oriented with a high level of accuracy. Ability to compose, edit and proofread memos, general correspondence and reports. Demonstrated ability to handle multiple tasks, prioritize workload and consistently meet routine production and projects with similar deadlines.
Work Week: Standard (M-F equal number of hours per day)
University Job Title: Senior Academic Support Specialist
Required Skill/ability 1: Strong leadership skills with the ability to ensure programs, projects and assignments are completed accurately and in a timely manner. Proactive with proven time management skills and ability to meet tight timelines. Ability to make informed decisions, take initiative, follow-through and to work independently. Excellent administrative support skills.
Required Skill/ability 4: Intermediate proficiency with Microsoft Windows, Word, Excel, Outlook, PowerPoint and web browsers. Demonstrated ability to keep up with technology and learn the latest software and programs. Ability to monitor and maintain student academic records and course records.
Required Skill/ability 2: Excellent interpersonal skills and ability to interact effectively with multiple levels of an organization. Proven ability to work within a team of as well as with students and faculty. Ability to interact effectively with multiple levels of an organization. Ability to handle sensitive and confidential subject matter in a discrete and professional manner.
Six years of related work experience, four of them in the same job family at the next lower level, and high school level education; or four years of related work experience and an Associate's degree, or an equivalent combination of education and related experience.
Internal Number: 63915BR
About Yale University
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.