The Harvard University Employees Credit Union (HUECU) is one of the fastest growing Credit Unions in the country and a leader in our industry. As a not-for-profit cooperative, we put our members' best interests first in all that we do. We are passionate about service and fanatical about solving problems. Integrity and transparency are the foundation of HUECU's philosophy. Our mission is to enhance our members' lives by developing and offering trustworthy products that are easy to understand, easy to use and best suited to meet their financial needs.
HUECU has a dynamic small-business atmosphere where every member of the team has a significant impact on our success. Our headquarters and flagship branch are located in the heart of Harvard Square, surrounded by shops, restaurants, and the vibrant University community. We are looking for talented, member-centric individuals to join our growing team. If you have energy, enthusiasm, and thrive in a fast-paced environment, please read on.
Under the direction of the Mortgage Servicing Manager, performs a variety of functions within the Mortgage Servicing Department.
Responds to member inquiries with regard to their mortgages serviced by the credit union. Provides the highest level of service.
Working in a team environment to perform start to finish Mortgage Servicing tasks, including but not limited to:
Payoff quoting and processing.
Payment processing and file maintenance.
Obtaining flood insurance invoices from insurance agent and forwarding to escrow processing for payment.
Prepares mortgage modifications and subordinations.
E-records mortgages and discharges.
Ensures the timely payment and reconciliation of all real estate taxes.
Running of the annual escrow analysis with core provider.
Ensures the timely payment of PMI premiums and reconciles any differences between insurer's invoice and core system data.
Performs research regarding tax payment issues, and monitors tax service provider's reports for the addition and deletion of loans, resolves any issues discovered.
Responsible from the credit union's insurance tracking vendor.
Responsible for the HMDA LAR data entry and validation review.
Responsible for performing a review of all closed mortgages and home equity lines to ensure the quality and integrity of the loan file and resolving any discrepancies to ensure accuracy of the data.
Responsible for responding to member's inquiries related to home or auto insurance policies.
Scans and files mortgage documents as needed. Responsible for adhering to the CU's loan retention policy including the purging of outdated documents.
Responds to auditors' requests.
May be asked to assist other mortgage lending teams.
This position is designated as critical for the Harvard University Employees Credit Union as it provides non-deferrable services that must be performed in the event of an emergency or weather-related closure.
Please provide a cover letter with your application and upload as one document.
Harvard University Employees Credit Union requires a pre-employment reference and background screening, which includes OFAC (Office of Foreign Assets Control).
We are unable to provide work authorization and/or visa sponsorship.
This position has a 90-day orientation and review period.
Diversity, Inclusion & Belonging: Harvard's commitment to Diversity, Inclusion and Belonging is rooted in our belief in drawing on the widest possible pool of talent to unify excellence and diversity. Our community strives to uphold these beliefs by honoring the rights, differences, and dignity of others and embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values. Harvard aims to foster a campus culture where everyone can thrive, a key to which is ensuring that we each experience a profound sense of inclusion and belonging.
Total Rewards: Harvard's Total Rewards Program is designed to attract, retain, and reward the performance of talented employees. Comprehensive¿benefits, generous paid time-off, access to education and professional development, and a vibrant campus with abundant cultural and recreational opportunities create a competitive and compelling total rewards package. As a Harvard staff member, you enjoy many perks that come with working for one of the top employers in Massachusetts.
Time Off: 3 - 4 weeks accrued paid vacation, paid holiday break, 12 accrued paid sick days, 12.5 paid holidays, and 3 paid personal days per year (prorated based upon date of hire within the calendar year)
Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.
Retirement: University-funded retirement plan with full vesting after 3 years of service.
Tuition Assistance Program (TAP): $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools.
Transportation: 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.
Wellness options: A varietyof programs and classes at little or no cost, including stress management, massages, nutrition, meditation, and complimentary health services.
Access to athletic facilities, libraries, campus events and many discounts throughout metro Boston.
Accessibility: Harvard UniversityEmployees Credit Union plays an important role in supporting Harvard's commitment by seeking to create, procure and deploy technologies that are accessible to all, including and especially those who live with disability.Harvard welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request accommodations or have questions about the physical access provided, please contact our University Disability Resources Department.
Salary Grade: 053
Union: 55 - Hvd Union Cler & Tech Workers
College degree OR a minimum of two years experience in banking operations.
Knowledge of regulations that pertain to mortgage loan servicing, is preferred but not required
Proficient in the use of Excel, Word and Outlook.
Must be able to work in a fast-paced environment and handle multiple functions within strict deadlines.
Must be a team player, detail oriented and be able to work in the very diverse environment of Harvard University
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 53687BR
About Harvard University Employees Credit Union
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.