The mission of the IU Bloomington Facility Operations is to operate and maintain a high-quality physical environment to enhance student learning, faculty teaching and research. We serve other non-academic departments, and we support the University's service to the community and citizens of Indiana.
We are a service organization dedicated to the success and satisfaction of Indiana University Bloomington (IUB) faculty, staff, students and campus visitors. Our responsibilities include maintenance, operation and improvement of buildings, grounds and utility systems, custodial care, and engineering support.
Our staff members are our most valuable asset. Each individual is a team member who contributes to the decision-making process. We seek creative and innovative solutions to meet our customers' needs. We set high service standards, and we reward superior effort and results. We promote the personal growth of our staff through education and training.
Our goal is to provide reliable and timely service at a competitive cost. We use proven technology to increase our capabilities. We solicit feedback to help determine the quality of our services. We maintain a safe campus environment, and we attempt to exceed governmental regulations. We conduct planning activities to achieve the most desirable future for our customers and our organization.
Provides day-to-day operational management of Facility Operations staff. Establishes short-term operational objectives. Identifies operational issues and/or areas of improvement and implements solutions to improve processes and/or operational efficiency. Analyzes, monitors, and evaluates performance of assigned staff; establishes work priorities, conducts performance reviews, and provides corrective action as needed. Ensures adequate staffing and effective scheduling; participates in and informs of employment decisions for assigned staff. Provides direct supervision and oversight of assigned staff and activities; impacts, and is held accountable for, the performance of team and/or assigned staff. Ensures and provides training to assigned staff to improve Facility Operations; researches and identifies development opportunities for assigned staff. Researches and stays up-to-date on new industry Facility Operations standards, best practices, and emerging technology; keeps next-level leader(s) informed of trends as well as significant problems.
Bachelor's degree in business, inventory management, controls, facilities management, or a related field and two years of experience in business, inventory management, controls, facilities management, or a related field.
Combinations of related education and experience may be considered.
Possess a valid driver's license with the ability to be insured by Indiana University, upon date of hire.
Working knowledge of the fundamentals and techniques of supervision. Ability to keep current with campus and industry standards and practices. Working knowledge of cleaning procedures, equipment, and chemicals. Ability to supervise multi-shift and multi-building cleaning operations. Professional communication skills, as well as interpersonal and decision-making skills. Demonstrated experience and competency in following fields: customer service, leadership, communication, facility processes, working in teams, and problem solving. Ability to develop teams, and collaborate and solve problems with teams and internal resources. Ability to ensure accountability, implement change, and gain confidence and trust of others through honesty, integrity, and authenticity. Ability to build strong internal and external customer relationships with diverse populations on campus. Demonstrated ability to lead and manage people from different backgrounds, as well as value their differences. Basic computer skills. Ability to perform basic math. Ability to work flexible hours to cover employee and building needs such as emergency response and meetings with customers.
Supervisory and/or leadership experience in a custodial/building services field. Three years custodial/building services experience, plus one year supervisor or leadership. A valid CDL, or the ability to obtain one within 6 months, may be necessary for some positions. Knowledge of Microsoft Office programs.
Working Conditions / Demands
This role regularly requires the ability to effectively communicate. This role frequently requires the ability to handle cash and equipment. This role frequently requires the ability to remain stationary and ascend/descend ladders/stairs. This role requires the ability to move objects weighing up to 50 pounds. The role requires the ability to detect items in close proximity as well as far away; discern between colors; detect objects in peripheral space of self; discern items in detail; and to have good depth perception. The person in this role must be able to perform the essential functions with or without an accommodation.
We will be filling three (3) positions:
2nd shift works Monday - Friday from 5:30 p.m. - 2:00 a.m. (1 position available.)
3rd shift works Sunday - Thursday from 10:00 p.m. - 6:30 a.m. (2 positions available.)
Hours may vary based on the needs of the department.
Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information .
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at email@example.com or by visiting IUPD.
About Indiana University Purdue University Indianpolis - IUPUI
Founded in 1820, Indiana University is the state’s public university system, comprised of two core campuses—IU-Bloomington and IUPUI—and six regional campuses located throughout the state. Combined, the total student population is more than 114,000 undergraduate, graduate and professional school students. IU is one of the largest employers in the state, with over 20,000 faculty and staff. Indiana University is an equal employment and affirmative action employer and a provider of ADA services. Diversity and inclusion remains a core commitment to IU’s mission to cultivate an educational environment that supports equal access, participation and representation on all of its campuses and that provides educational and career opportunities for all.