Part of University Information Technology Services (UITS), the Enterprise Infrastructure (EI) unit of the Enterprise Systems division provides the technical foundation for resilient, secure, and highly available IT services that help make IU a world-class university. EI is made up of talented IT professionals providing best practices and effective methodologies supporting highly portable and secure IT services for greater flexibility and improved efficiency. EI has established core values of trust, collaboration, continuous improvement, accountability and professional development.
Enterprise Infrastructure is seeking a motivated and collaborative professional IT Manager with proven experience building cohesive teams, motivating technical staff, recruiting skilled IT talent and delivering/supporting high quality enterprise-scale IT services. The manager will provide strong leadership in the design, development and support of robust and reliable enterprise-scale applications and data delivery services.
The Manager, Enterprise Data and Services Delivery is responsible for providing strong leadership in storage and retrieval of institutional data, software engineering, business analysis, design and QA with a high degree of independence and autonomy. Responsible for enterprise-scale systems development, operational reporting, systems integration, implementation and support for services supporting IU faculty, staff and students on all IU campuses.
Serves as liaison with key stakeholders. Prepares a variety of reports and analyses supporting short- and long-range objectives.
Provides technical leadership, expertise and supervision of activities needed for systems analysis, design and programming as related to systems development, institutional reporting, integration, implementation and maintenance. Coordinates the activities of the technical team with other ES and UITS teams. Plans, organizes, assigns and supervises the work activities including initiating personnel actions on hiring, promotions and terminations. Conducts performance evaluations.
The Enterprise Data and Services Delivery Team supports the IU Data Warehouse, IU Information Environment (IUIE), Tableau for data visualization and Denodo for data virtualization. The team also supports enterprise software including One.IU, IU Mobile, DS.IU.EDU, IU Classifieds, IU Verify, and the Central Notifications Service (CNS). The Manager, Enterprise Data and Services Delivery reports to the Director of Enterprise Infrastructure in Enterprise Systems.
Bachelor's degree and four years of experience in enterprise software development or related experience, plus one year of management experience.
Combinations of related education and experience may be considered.
Ability to effectively communicate and work independently. Maintain a strong service-oriented and collaborative approach to customer support. Proven ability to build good working relationships and establishing trust with a diverse group of stakeholders. Solid understanding of sound software development principles and best practices, including demonstrated supervisory ability. Excellent communication skills and interpersonal skills, including ability to interact with a diverse group of clients in both administrative and academic roles.
Degree in Business, Computer Science, Information Technology, or related field. Master's degree. Experience in a large complex computing environment. Eight or more years of enterprise scale IT services experience. Experience with large enterprise scale decision support and/or service delivery systems in an academic setting. Experience with agile methodology and DevOps.
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
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Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information .
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About Indiana University Purdue University Indianpolis - IUPUI
Founded in 1820, Indiana University is the state’s public university system, comprised of two core campuses—IU-Bloomington and IUPUI—and six regional campuses located throughout the state. Combined, the total student population is more than 114,000 undergraduate, graduate and professional school students. IU is one of the largest employers in the state, with over 20,000 faculty and staff. Indiana University is an equal employment and affirmative action employer and a provider of ADA services. Diversity and inclusion remains a core commitment to IU’s mission to cultivate an educational environment that supports equal access, participation and representation on all of its campuses and that provides educational and career opportunities for all.