From fine dining restaurants to residential dining, USC Hospitality serves over 65,000 students, athletes, faculty, and staff, as well as our many visitors. Hospitality is one of the six core business units that comprise USC Auxiliary Services and one of the largest employers on campus. The team at USC Hospitality is led by innovative executive chefs and directors who strive every day to craft nourishing and wholesome alternatives for our hungry Trojan Family and our guests.Â We are driven to succeed by our commitment to uphold our six unifying values in Integrity, Excellence, Well-Being, Open Communication, Accountability, and Diversity, Equity, and Inclusion.
We are seeking to build a pool for future Food Service Supervisor positions throughout our Retail, Residential, Full-Service Dining, and Fast Food venues.
Enthusiastic, dedicated, supportive, and hardworking â these are just a few of the ways we describe our team. The Food Service Supervisor will lead us in the pursuit of continued excellence, and will have a chance to make a difference in how this vision is achieved. Â As our coach and mentor, you will direct all of our fine dining operations, from employee management to event marketing.Â We are focused on creating a warm, welcoming, and inclusive environment for both our guests and our other team members. You will be responsible for furthering this passion and carrying on our USC pride!
Assist the Management team by providing performance feedback for employees. Supervise, coach, counsel, and train employees when necessary. Facilitate pre-shift meeting to keep staff up-to-date on expectations and inform staff of important events or issues. Ensure staff attends training as required. Understand Collective Bargaining Agreement.
Monitor staff to ensure they are preforming proper job duties and taking breaks per University policy. Perform a closing check of all stations. Enter information into daily reports, fill out deposit log, enter waste numbers, and total the sales each day.
Complete temperature logs. Report any issues to appropriate parties.
Ensure cleanliness of the kitchen and dining area.
Provide customer service to faculty, staff, students, and guests.
Track inventory and order products, as needed. Manage food and labor costs.
Perform other related duties as assigned or requested. The university reserves the right to add or change duties at any time.
Education: High School Diploma.
Experience: 3 years.
Demonstrated knowledge of catering and food service.
Ability to supervise, train, and develop employees.
Experience working in fast-paced, high-volume restaurant environment.
Knowledge of standard food handling and sanitation procedures.
Presents oneself professionally, in line with higher education environment.
Ability to communicate effectively in English.
What We Prefer:
4 years of experience.
Experience training, supervising, and developing employees.
Knowledge of supply management, inventory ordering, and budgeting.
The Trojan Family Rewards:
We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit www.benefits.usc.edu.
This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!
As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members.
USC has great minds that transform the world with their talents and research. Will you be one? Join us!
Minimum Education: High school or equivalentMinimum Experience: 3 yearsMinimum Field of Expertise: Demonstrated knowledge of catering and food service. Demonstrated ability to supervise and train employees.
USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.