Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
This position is full-time and works approximately 40 hours per week.
Department Name/Job Location:
This position is in the Department of Pathology and Immunology. The position is located at the West Building. This position is for the Medical School Campus.
This external client facing position is responsible for maintain and strengthening existing client relationships as well as building new partnerships with the goal of growing business from both existing and new sources. We are looking for a self-motivated, team player with outside sales and client management experience. This position may require up to 80% travel time throughout the region upon lifting of Covid restrictions. This position contains target growth incentives.
PRIMARY DUTIES AND RESPONSIBILITIES:
Provides client relationship management through in-person visits, phone calls, and electronic communications to key referring physicians, practices, and hospital partners.
Reaches out proactively to possible new clients to grow key service line areas.
Develops and implements post-sales client strategies for client satisfaction, sustained loyalty, and account maximization.
Maintains market intelligence and identifies market opportunities for laboratory growth.
Works with marketing and outreach team to develop, implement, and follow up on initiatives and events such as on-site events, mailings, seminars, and talks.
Partners with P&I team to understand lab processes and participates in key workgroups representing client interests.
Identifies and attends conferences and events as Department sales representatives to grow business (TBD – Post-Covid).
Other duties as assigned.
Bachelor's degree and two years of relevant work experience.
5-10 years’ experience in laboratory, medical, healthcare sales and customer relationship management.
Effective verbal, written and interpersonal communication skills.
Ability to present multiple product lines.
Knowledge of medical terminology.
Demonstrated Microsoft Office Suite abilities.
Flexibility to adapt to changing market opportunities.
Ability to work independently.
The hiring range for this position is $56,472 - $73,403 annually.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.