Location: West Hartford, CT Category: Staff Posted On: Thu Mar 25 2021 Job Description:
The Residential Coordinator (RC) is a professional, full time, 12 month live-in member of the Office of Residential Life and Housing. This position reports to the Assistant Director of Student Affairs for Residential Life (ADRL) and serves a key role in promoting the academic, social, and personal success of students in the residence halls. The RC is responsible for the on-site management and oversight of one or more residential areas that range in occupancy from 40-150 undergraduate students. The RC will directly supervise between four and eight undergraduate Resident Assistants (RAs). RCs share responsibility for a 24/7/365 on-call rotation for crisis response and management for a residential campus of approximately 425 students. This is a live-in staff position, responsible for responding to emergency situations including evenings and weekends.
Responsibilities (Include but are not limited to)
Assist with RA recruitment, selection, and placement for the residential community. Supervise, mentor, train, and evaluate four to six undergraduate RAs (depending on area placement). Conduct weekly staff meetings and bi-weekly on-on-one supervision meetings with RAs, including both group and individual feedback. Oversee the creation of the duty schedule for the RAs.
Oversee the programming and community development expectations for the area of oversight. Monitor the proposal and evaluations for programs submitted via eRezLife. Maintain visibility an availability in the halls for student, families, and staff. Conduct wellness checks and follow-ups as needed.
Participate in the on-call duty rotation for RCs. Be available for all hands on deck times throughout the year (opening and closing, unforeseen circumstances, high traffic weekends, etc). Serve as a primary resource for emergency situations and critical incidents. Work cooperatively with university personnel including but not limited to: Public Safety, Counseling and Wellness, and Student Health Services in emergency response. Provide incident updates to the ADRL.
Serve as a Student Conduct Officer, managing lower level violations of the Student Code of Conduct and the Housing Contract. Utilize Maxient to maintain student records. Educate students about and enforce the Student Code of Conduct and the Housing Contract. Assist in resolving disputes and facilitating roommate medications as necessary.
Serve on university committees as assigned. Provide quality customer service in working with students, parents, and other constituents. Perform other duties as assigned by the Office of Residential Life, Student Affairs, or designee. Be knowledgeable about the use of Jenzabar, Maxient, and eRezLife.
Participle in the on-call duty rotation and make decisions related to the immediate needs of students and residential communities. Determine the best course of action in situations requiring immediate decisions.
Determine responsibility in student conduct cases, and appropriate sanctions in line with student conduct guidelines and manuals. Determine appropriate and reasonable follow up.
Assist with hiring for RAs for the department and training - determine best fit for the staff and qualifications for student staff who join the team.
Prior experience on a college campus
Mediation, intervention, conflict management and problem solving skills.
Strong organizational skills and attention to detail.
Able to function independently while operating effectively within a team environment
Possess solid general computer skills, including ability to work in a Windows environment. Proficiency with MS Office Suite, Internet, and other programs as needed (e.g., mail merge, data base management). Familiarity with specific applications used by the University/Department a plus.
Excellent oral and written skills and ability to communicate comfortably with students, colleagues, and external constituents
Demonstrated ability to handle complex and multiple tasks in a professional and efficient manner
Cultural competency to work with diverse student and/or employee population
Exhibits a high level of professionalism, leadership, creative problem solving, diplomacy, negotiation and sales skills, and the ability to manage complex projects with minimal supervision
Professional, courteous demeanor and appearance; ability to engage positively and work professionally with students, faculty, staff and administration and represent the University professionally to the public
Commitment to the mission of the University of Saint Joseph
Physical ability to perform the essential functions of the position, with or without reasonable accommodation.
Salary is commensurate with qualifications and experience.
The University of Saint Joseph is building a culturally diverse faculty & staff and strongly encourages applications from women and people of color.
The University of Saint Joseph, founded by the Sisters of Mercy in the Catholic tradition, provides a rigorous liberal arts and professional education for a diverse student population in an inclusive environment that encourages strong ethical values, personal integrity, and a sense of responsibility to the needs of society.At University of Saint Joseph, our mission statement profoundly resonates with our faculty and staff and serves as the foundation upon which our employment policy is built.We seek to attract, develop and retain individuals who are committed to our mission. We are committed to providing an environment where diverse talents, perspectives, experiences and contributions are recognized, and one that promotes the "growth of the whole person" with resources that enable employees to meet professional and personal life needs.