Germanna Community College is a public, open access institution of higher education in the Virginia Community College System with a Fredericksburg Area Campus in Spotsylvania, a Locust Grove Campus, and several off-campus centers. Located in north central Virginia we are close to the nationâ™s capital and to Richmond, as well as the Blue Ridge mountains, and the Chesapeake Bay. As a comprehensive community college, the College provides quality, accessible, and affordable educational opportunities for the residents of the City of Fredericksburg and the counties of Caroline, Culpeper, King George, Madison, Orange, Spotsylvania, and Stafford. The College is a dynamic learning organization that serves as a regional leader and preferred partner where quality learning experiences enable students to participate effectively in the social, economic, political, intellectual, and cultural life of their communities. The Student Accounts Manager is responsible for maintaining the integrity of the College's student accounts receivable and collection efforts; promoting a highly collaborative and engaged service-oriented culture; leading and motivating a team of student financial specialists to ensure students, parents, and staff receive the highest level of customer service. Major Duties and Responsibilities: •Oversees student and third-party receivables to ensure timely and accurate billing and collection procedures as governed by Virginia Department of Accounts •Communicates billing account information to students and parents as allowed by FERPA •Coordinates the daily operations of the student accounts office through supervision, scheduling, and support of staff ensuring a high level of attention to detail and compliance with internal and external rules, regulations, and guidelines •Participates in enrollment management activities, including administration of enrollment cancellation for non-payment, tuition payment plans, and distribution of payment information and reminders •Ensures key system updates are performed, including changes to billing tables, refund calendars, term fees, item types and payment priorities; ensures accurate and timely billing of tuition and fees to student and third-party accounts; acts as liaison with other business office staff to research and resolve student issues and provides training and guidance on PeopleSoft Student Information System functionality To be considered in the first review of applications please submit online your application, cover letter and resume/CV before April 15, 2021. Diversity, equity, and inclusion are core values of Germanna Community College. We recognize our responsibility to create, maintain, and nurture an academic and social environment that respects the diversity of people and ideas. We are committed to being an inclusive community that respects all cultures, experiences, and abilities and that prepares individuals to thrive in a global society. An EEO/AA Employer
•A bachelor's degree in business or accounting or an equivalent combination of education and experience •Excellent oral and written communication skills •Advanced organizational skills with the ability to prioritize workload, work independently, and exercise a high degree of judgment to resolve problems •Considerable experience with personal computers and standard applications including Microsoft Word, Excel, PowerPoint, and Outlook •The ability to effectively supervise and delegate to a customer service staff working at multiple campuses, remotely or on site •The ability to promote a collaborative work environment, ensuring communication and coordination with stakeholders across all college departments to improve processes
Internal Number: 32693
About Germanna Community College
Virginia's Community College's educate 240,000 credit students annually and over 170,000 non-credit students at 23 Community Colleges with over 40 campus locations throughout the Commonwealth. Our mission is to provide comprehensive higher education and workforce training programs and services of superior quality. These programs are financially and geographically accessible to meet the individual, business, and community needs of the Commonwealth.