The University of Washington (UW) is proud to be one of the nation’s premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
At the University of Washington, diversity is integral to excellence. We value and honor diverse experiences and perspectives, strive to create welcoming and respectful learning environments, and promote access, opportunity and justice for all.
The International Training and Education Center for Health (I-TECH) and the Department of Global Health recognizes that disparities in health around the globe stem from inequity and encourages and supports the multiple identities of staff, faculty and students including, but not limited to, socioeconomic status, race, ethnicity, language, nationality, sex, sexual orientation, gender identity and expression, culture, spiritual practice, geography, mental and physical disability and age. As reflected in the I-TECH Diversity Statement, our definition of diversity is broad, recognizing that there are multiple definitions of diversity. We strive to become a local, national, and international leader in developing and maintaining increased representation and recognition of each of these dimensions of diversity among its faculty, staff, and students.
I-TECH is a center in the University of Washington’s Department of Global Health. I-TECH has projects in more than 20 countries, and its worldwide staff work in partnership with local ministries of health, universities, non-governmental organizations, medical facilities, and other partners. I-TECH supports development of skilled work forces and overall health systems strengthening with a focus on sustainability and transition to local ownership. I-TECH is committed to being anti-racist and promotes health and equity in health for all people worldwide.
Within I-TECH, the Digital Initiatives Group at I-TECH (DIGI), delivers innovative, appropriate, and user-centered digital health solutions that improve access to information and support decision-making by health workers, clients, and communities. DIGI’s current projects and products fall under the following priority technical areas: 1) software design, development and implementation; 2) health information systems (HIS) architecture and interoperability; 3) HIS leadership, governance and evaluation; 4) data quality, data analytics, and data use for decision-making; and 5) digital health workforce and capacity building. DIGI/I-TECH promotes country ownership to sustain effective HIS.
I-TECH has an outstanding opportunity open for a Temporary Technical Project Manager (TPM).
The Technical Project Manager collaborates with other members of the DIGI team to scope, manage, and deliver on various health information systems strengthening projects. This position is a blend of systems analyst, project manager, and mentor. The position requires applied skills in systems thinking, business analysis, project planning, risk assessment and management, testing and quality assurance, resource tracking, documentation, communication with stakeholders, and multicultural group facilitation. The position brings the ability to bridge highly technical aspects of software development with the business needs and constraints of the health sector in resource-limited settings.
This position is anticipated at 60% FTE for a period of nine months, with a chance of extension dependent on donor funding.
Duties and Responsibilities
Requirements Gathering and Design
•Analyze existing health information systems, health sector business needs, and IT infrastructure capacity in order to understand and document stakeholder information management needs and gaps. •Lead collaborative requirements gathering for digital health projects, including business requirements, functional requirements, and user requirements. •Collaborate with DIGI technical staff and project stakeholders to envision, architect, and design technical solutions based on requirements, and to define criteria for project success. •Promote user-centered design principles and practices.
Project and Team Management
•Develop, review, revise, and disseminate project documentation including work plans, requirements and design documents, software test plans, and narrative reports on project activities. •Support best practices in the software development and implementation lifecycle within DIGI projects. Proactively identify and manage risks and issues. •Manage resources needed for completing projects successfully, including developing, managing and monitoring detailed project plans. •Implement systems, methods and tools for standardized digital health project management across DIGI projects. Use project management software to define, prioritize, assign and monitor tasks within a multi-person technical team. •Assure integration of expertise from diverse disciplines contributing to digital health development including medicine, nursing, epidemiology, computer science, IT services, adult education/training, logistics and procurement, and other areas of expertise. •Provide work direction to staff including software analysts, software engineers, informatics implementation specialists, and system administrators. Facilitate and document regular project stand-up meetings to coordinate tasks and activities, and to ensure quality and timeliness of project work. •Develop, manage, and monitor technical solicitations/requests for proposals, consultant and vendor scopes of work, and contract documents. •Assist project teams to ensure compliance with laws, regulations, and standards related to confidentiality, privacy and security of personal health information.
Communication and Dissemination
•Communicate project goals, technical strategies, requirements, milestones, success criteria, challenges, and accomplishments to senior staff, donors, partners and other stakeholders. •Cultivate DIGI/I-TECH relationships with clients, donors, external technical partners, and open-source communities of practice. •Monitor and report on performance metrics and quality metrics in digital health projects. •Promote and contribute to dissemination and publication related to DIGI/I-TECH digital health projects. •Represent I-TECH and its health informatics projects at public forums including conferences, meetings, and media and award events.
•Support development of in-country capacity with local counterparts, with respect to business analysis, software development, and health information system design and implementation. •Support peer networking and mentoring within DIGI, I-TECH, and the global digital health community.
A Bachelor’s degree in Public Health, Information Technology, Informatics or a related field.
Four years of experience, including two or more years in a technical project manager role, in health information systems, IT management, or equivalent information system design, development, and administration.
•Experience with health information systems currently in use in the health and development landscape (e.g., EMR, LIS, HRIS, DHIS2). •Demonstrated expertise in project management, including management of virtual teams, management of vendors, and coordination of implementation activities through the use of agile software development and project management methods. •Demonstrated ability to bring together ICT professionals and health sector professionals, toward a functioning, effective team. •Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment. •Demonstrated ability to facilitate communication between professionals in a manner that respects cultural differences and contributes to effective partnerships; •Strong communication abilities, including communication with both technical and non-technical audiences. Excellent written and verbal communication skills in English.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
•Certification in IT project management. •Skills in advanced document creation, including the use of Microsoft Office, Visio or equivalent business process modeling notation skills. •Familiarity with principles and practices of open-source software products and communities, including the global Open Health Information Exchange (OpenHIE) community. •Knowledge of global health issues, health care delivery systems, and health systems strengthening in global settings. Experience living and/or working in resource-limited settings.
This position is based at the I-TECH offices at the UW in Seattle. The TPM requires frequent participation in early morning and late evening telephone conference calls in order to accommodate time zone differences between Seattle and its country project sites. I-TECH operates within a grant-funded environment. Due to this, the total amount of this position’s FTE may fluctuate based on program funding and needs.
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter, and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
The University of Washington is following physical distancing directives from state and local governments as part of the collective effort to combat the spread of COVID-19. Click here for updates
“Onsite work” in the interim will vary for units and for specific positions and will be discussed with candidates during the interview process.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.