Under the leadership of the Associate Director, Direct Services, the Survivor Advocate will provide confidential and comprehensive survivor-focused services and resources to survivors of sexual, gender-based and intimate partner violence; stalking; sexual and street harassment. The Survivor Advocate will provide direct crisis intervention, advocacy and support services; including rights and options, in accordance with federal, state and local laws and regulations (civil and criminal), and campus policies. Serves as a general resource, advocate and referral agent for students seeking sexual assault, intimate partner violence and stalking information and services. The incumbent will provide round-the-clock, on-call crisis support year round in a shared rotation amongst the Survivor Advocate staff. Coordinates campus and community resources to support students who have experienced sexual assault, intimate partner violence and related abuse. Collaborates with other departmental colleagues to support the success of SVR activities including community education, outreach efforts and special events.
Responsible for providing crisis intervention/immediate aid, options, advocacy referrals, information, and psychoeducation to students of the University community who experience crime, violence or abuse. Provide emergency assistance in the immediate aftermath of violence, abuse or traumatic experience; and necessary short-term support and related follow up services to alleviate the trauma associated with the survivor's experience
Maintain confidentiality under New York Public Health Law, and maintain a confidential database (CRISIS/Confidential Response Intervention and Support Information System) and accurate records of services and referrals to ensure comprehensive quality care for survivors. Manage accurate statistical data, which reflect various aspects of victim/survivor service provision and compliance. Must adhere to strict confidentiality when working with survivors
Share responsibility for rotating 24-hour on-call shifts for the purpose of providing crisis intervention, options, advocacy, medical and legal information, accompaniment, and immediate safety to students who identify as survivors of trauma, violence or abuse. As part of the 24-hour on-call rotation, the Survivor Advocate is required to report to campus, hospital emergency departments, law enforcement agencies, court houses, etc. on short notice for extended periods of time in response to emergency and critical incidents related to students' experiences of sexual assault, intimate partner violence, stalking, and abuse. In partnership with the Direct Services staff, maintain on-call calendar
Responsible for on-going individual case management, assessment to identify both immediate and long-term needs, rights, options and appropriate referrals for survivors. Assists with monitoring sexual assault incidents and initiates or recommends program changes that will provide improved advocacy and support to students
Provide criminal/civil justice advocacy and support services including orientation and accompaniment for the making of police reports, forensic medical exams, interviews, court filings and hearings (including injunctions/orders of protection), and all facets of the trial process (including depositions, trial, victim impact statements, sentencing, release procedures). Additionally, will provide education to survivors on their rights and responsibilities and linkage to Victims Compensation, VINE (Victims Information Notification Everyday), Office of Victim Services (OVS), etc
Coordinate cases, serving as a liaison between the survivor, law enforcement, public safety, Title IX staff, social services, community-based organizations, professors, other campus departments and officials, employers, landlords, and other agencies. Provide consultation to faculty, staff and administration regarding individual students, policies and procedures. Additionally, collaborate with other departments and off campus agencies to streamline access to both emergency and non-emergency resources. Ensure cultural competence, and respond effectively in serving the needs of a diverse undergraduate and graduate student population; and understanding the needs of traditionally underserved communities, including students of color, LGBTQ students, and international students
Regularly participate in case review meetings and one to one meetings with supervisor to discuss case status
Participate in required trainings and continuing education to maintain certification
In conjunction with the Associate Director, assists with development of annual reports, memos, proposals, papers, and presentation materials
Assist in preparing administrative reports documenting SVR data for predicting resource needs, and prevention and outreach efforts
In collaboration with other departmental colleagues, support the success of implementing campus programming such as Relationship Violence Awareness Month (RVAM), NO More, Sexual Assault Awareness Month (SAAM), Denim Day, consent campaigns, and other educational and outreach activities. Assist the SVR Training and Prevention team with increasing the campus community's capacity to identify abusive behaviors early and to intervene safely
Stay abreast of current developments in the college sexual assault field by participating in professional list serves, reviewing current literature and research, and attending professional conferences and trainings. Keep informed of necessary policy directives related to the college sexual assault field including, but not limited to, the Department of Education's Office of Civil Rights/Title IX, VAWA/Clery Act and The White House Task Force to Protect Students from Sexual Assault
Perform other duties as assigned
Normal Business Hours - In general, 9:00 a.m. - 6:00 p.m. Monday-Friday.
Frequent evening and weekend hours required. Required to participate in a 24-hour, 7 days per week, year round on-call rotation.
After-Hours - Defined as 6:00 p.m. - 9:00 a.m. Monday-Friday, and 12:00 a.m. - 11:59 p.m. holidays and weekends.
On-Call - Must be available during scheduled rotation 24/7 for crisis counseling calls and in-person response. In cases where on-site support is required, staff is expected to respond within a reasonable period of time.
Physical Ability: tasks involve extended periods at work station or keyboard. Tasks involve commuting primarily, but not exclusively in Manhattan at various hours of the night or day. Tasks involve working a flexible schedule that will include evenings, weekends, and holidays
Sensory Requirements: verbal and written communication is required. Tasks may involve exposure via sight and smell of bodily fluids, evidence bearing clothing and visible injuries. Tasks involve listening and responding to intimate physical knowledge of violence, crime or abuse against a student
Environmental Factors: tasks may involve contact with angry or potentially violent individuals. Tasks may involve contact with individuals with known and unknown diseases. Tasks may include contact with individuals under the influence of either legal or illegal substances.
Bachelor's degree and/or its equivalent experience required
Requires a minimum of 3 years related experience, preferably in victim/survivor advocacy, sexual assault first-responder, crisis intervention, crisis counseling
Demonstrated experience with training in sexual assault and intimate partner violence. Knowledge of support and reporting options for victims/survivors, including emergency department protocol and criminal justice system
Experience in providing effective crisis intervention, advocacy, referrals, and psychoeducation to primary and secondary survivors of violence, crime or abuse. Ability to remain calm and respond to individuals in crisis and emergency situations; and handle graphic and sensitive situations
Must be able to work independently and make decisions in accordance with established policies and regulations while maintaining the highest level of confidentiality
Requires excellent written and oral communication skills. Must be well organized and detail oriented, with ability to multi-task and prioritize competing demands
Demonstrated ability to work in multi-racial environment with commitment to social justice
Ability to work a non-traditional schedule and respond to call outs when assigned to 24-hour on-call coverage
Master's or advanced degree and strong interest working with college students
Familiarity with on and off campus support, reporting/adjudication options and NYC service providers
Experience working in a complex organization and an understanding of larger institutional goals and objectives
Knowledge of the Department of Education's Office of Civil Rights/Title IX, VAWA/Clery Act
Ability to foster positive and productive relationships with all campus constituencies including students, administrators, faculty, and staff
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Internal Number: 513421
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.