The position provides clinical office support in both the front office (greet patients, schedule appointment, check-in/out functions, test scheduling and obtain pre-certs/referrals) and the back office (room patients, perform vitals, assist with patient exam and/or procedures, test scheduling and obtain precertification).
Knowledge, Skills, Abilities, and Personal Characteristics :
Knowledge of medical terminology and procedures
Knowledge of insurance plans and referral procedures
Knowledge of medical office practices and procedures
Interpersonal /human relation skills
Ability to operate various office practices and procedures
Ability to operate personal computer and various software programs
Ability to respond to questions in a tactful and professional manner
Ability to organize/prioritize duties
Ability to work with constant interruptions
Ability to maintain records and files
Ability to maintain confidentiality
Job Duties and Responsibilities:
Greets patients, answers and screens phones for the most effective patient care
Rooms patients and obtains vital signs; assists with procedures; documents in the electronic health record; gives injections, draws blood, collects urine and performs point of care testing; inspects exam rooms for cleanliness and restock supplies, maintains sample medication closet; order medications, injectable and other medical supplies
Performs check-in and check-out functions; collects and posts co-pays; schedules appointments; obtains or provides referrals for specialty visits; researches and resolves referral issues; verifies insurance benefits; monitors and works Epic referral queue/in-basket; prepares correspondence.
Saint Louis University(SLU) is a private, co-educational Jesuit university located in St. Louis, Missouri, United States. Founded in 1818 by the Most Reverend Louis Guillaume Valentin Dubourg SLU is the oldest university west of the Mississippi River. The University has campuses in St. Louis, Mo. and Madrid, Spain. SLU values academic excellence, life-changing research, compassionate health care, and a strong commitment to faith and service. For nearly 200 years, the University has gone beyond teaching facts and figures, encouraging students to form ideas and identities. Today, SLU students are nearly 14,000 strong. The University has invested vast resources to advance academic programs and enhance the student experience. SLU also is a major research institution where premier researchers tackle local and global challenges. And the University's commitment to community service has earned it national acclaim and bolstered its status as a character-building college.