Do you love helping people every single day? Are you passionate about providing outstanding and high-quality service to patients and their family members?
If you thrive in a dynamic environment, excel at multi-tasking and are ready to seek the exciting and important responsibilities of a Patient Access Representative, please consider this great opportunity and apply!
As a Patient Access Representative, you are the face of Cedars Sinai and can make a difference for our patients. You will be responsible for registering patients presenting to the medical center for treatment. Your priority is to deliver high quality and effective service to our patients and their family members.
The Cedars Sinai Medical Center Admissions Department CARES and is committed to providing a positive first impression for patients and the community we serve.
Our commitment includes:
Compassion in the service we provide to our patients that fosters an environment of safety and trust.
Attention to detail, data integrity, and the confidentiality of our patient's personal and medical information.
Respect and deep concern for others including our patients, the CSMC Health System, and one another.
Excellence in developing, supporting, and motivating a highly trained Admissions Team.
Service that consistently exceeds the expectations of our patients, their families, physicians, and one another.
In this role, you are responsible for:
Securing all demographic and financial patient registration information accurately and in a timely manner.
Facilitating patient access to Cedars Sinai Medical Center.
Clearly explain information and answer questions our patients may have to help them understand the complexities of health insurance services and coverages, including - Registration, Pre-Registration, Insurance Verification, Third Party Liability (TPL) screening, Medi-Cal/Medicare Eligibility, and Workers Compensation Eligibility.
Securing cash deposits including co-pays, deductibles and cash packages.
Qualifications (Education, Experience, Knowledge, Skills and Abilities) we are looking for:
High School Diploma/GED required.
2 years of college preferred.
Minimum 2 years' experience in healthcare, insurance or related experience required.
Previous work experience in an inpatient or outpatient admissions setting or physician's office, preferred.
Knowledge / experience in patient accounting or with an insurance payor preferred.
Medical terminology preferred.
Strong interpersonal, written and oral communication skills for interacting with patients, payers, physicians and other CSHS customers.
Intermediate math skills required.
Demonstrated ability to work well as a team player and independently.
Able to multi-task and work in a fast-paced environment with conflicting demands on time and attention.
PC literacy: Basic core computer skills and navigation skills.
General knowledge of office equipment.
English language proficiency. Being bilingual is a plus!
Equivalent education and experience may be considered.
Aptitude for cash collections.
Working Title: Patient Access Representative I - Patient-Access Department (different divisions and shifts available) - TEMPORARY
Providing healthcare for more than 100 years, Cedars-Sinai has evolved into one of the most dynamic and highly renowned medical centers in the world. Along with caring for patients, Cedars-Sinai is a hub for biomedical research and a training center for future physicians and other healthcare professionals. This attracts exceptional talent to Cedars-Sinai, including world-renowned physician-scientists who seek a place where they can both conduct research and see patients--the ideal formula for discovery and its translation into cures. Our patients benefit from access to doctors at the top of their fields, and our researchers have an ideal community in which to study the impact of healthcare challenges, and reflect that knowledge in their research. The greater Los Angeles area in which Cedars-Sinai resides possesses unparalleled cultural and ethnic diversity which offers outstanding opportunities for translational and clinical research and a dynamic environment for medical education.Although community based, Cedars-Sinai is a major t...eaching hospital affiliated with the David Geffen School of Medicine at the University of California, Los Angeles (UCLA). Cedars-Sinai has highly competitive graduate medical education programs in more than 50 specialty and subspecialty areas, a graduate program in biomedical sciences and translational medicine, a clinical scholars program directed towards junior physicians with aspirations to become clinical scientists, and post graduate training opportunities.There are more than 250 full-time faculty members at Cedars-Sinai. The voluntary medical staff, comprised of more than 2,200 specialty board-certified or board-qualified physicians, represent all of the specialties and subspecialties and collaborate with full-time medical staff in the teaching responsibilities of the graduate medical education programs.