All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.
UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
UW Medical Center - Montlake & Northwest Campus has an outstanding opportunity for an ASSISTANT ADMINISTRATOR in support of SOCIAL WORK & CARE COORDINATION.
Under the direction of the Chief Nursing Officer, the Assistant Administrator for Social Work and Care Coordination (SWCC) has overall administrative and operational responsibility for UWMC-Montlake/Northwest Social Work and Care Coordination which includes Patient and Family Housing Program, Clinical Resource Management, and Interpreter Services. This position is responsible for leadership of multiple programs including day-to-day operations, direction, strategic planning, budgeting, human resources and compliance activities as well as the coordination of the provision of effective and efficient high-quality patient-centered care. This position takes a lead role in Length of Stay, Capacity Management and Death With Dignity programs and serves as a liaison to UW Medicine Post-Acute Care, Palliative Care, and Honoring Choices.
Serves as the leader of SWCC working collaboratively with Chief Nursing Officer and Associate Chief Nursing Officer in all aspects of leadership role
Develops, implements and evaluates innovative services models and initiatives. Monitors and reports progress with care coordination and length of stay on an ongoing basis
Hires, develops, mentors, coaches and supervises team members and direct reports. As appropriate, utilizes disciplinary process
Provides for professional growth and development of leadership team both jointly and individually
Oversees departmental orientation program, staff training and competency programs
Medical Staff Relationships
Works collaboratively with medical directors, other medical leaders and managers
Provides consultation to medical staff and trainees on care coordination and social work needs as requested
Financial Management and Reporting
Develops multiple annual department budgets to meet target expectations (FTE, contribution margin, and volume)
Plans annual program quality improvement projects and implements improvements
Clinical Operational Efficiency
Plans and directs improvement initiatives to standardize processes to ensure efficient patient throughput
Allocates resources to support managers and medical directors on clinic specific initiatives as prioritized
Uses data to prioritize quality improvement efforts to maximize impact on patient care improvements
Serves as a member of committees focused on improving customer service, quality and safety
Oversees infrastructure and ensures programs meet all regulatory standards in a continual readiness framework
Serves as a member of UWMC committees regarding patient and staff safety as requested
Ensures that program staff are trained in all areas of compliance (TJC, DOH, etc)
Master's Degree in Social Work
Minimum 9 years of experience in a successful leadership role in a large academic hospital or healthcare system
Licensed Independent Clinical Social Worker (LICSW) with the Washington State DOH
Experience with unionized staff members
Experience with clinical or strategic work around patient discharge, post-acute care, length of stay strategies, and care coordination
Demonstrated competence in social work leadership, clinical and practice management and be comfortable and conversant with the tools and techniques associated with process improvements, change management, and major systems change through the use of group processes
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.