The University of Southern California (USC) is one of the worldâs leading private research universities. An anchor institution in Los Angeles, a global center for arts, technology, and international business, USC is also one of the largest private employers in the City of Los Angeles.Â We are searching for exceptional individuals to help us fulfill our mission: Developing individuals and society as a whole through the cultivation and enrichment of the human mind and spirit.Â
The Program Analyst plays a key role supporting the Program Management Lead in planning, managing, and evaluating projects and other strategic initiatives led by the division. The Program Analyst serves as a critical liaison to project stakeholders to ensure projects are running smoothly and identifies any risks or roadblocks to mitigate project disruptions. Typical responsibilities for the Program Analyst include monitoring project intake, scheduling meetings with leadership and project stakeholders, and supporting process improvement. This role will execute USCâs vision while championing USCâs culture and values.
The candidate for the position of Program Analyst must meet the following qualifications:
ExtensiveÂ applicableÂ experience project management, business administration, or another related field.
3 or more years of experience in one project management and/or business administration.
Experience developing status reports, producing project plans and schedules, and managing project budgets.Â Â
Ability to support concurrent projects, prioritize competing assignments, and work under pressure with tight deadlines and frequent interruptions.Â
Strong written and verbal communications skills and attention to detail.Â
Strong organizational skills, analytical skills, and the ability to think strategically and creatively.Â
Team-oriented self-starter with the ability to work independently and proactively.Â
Ability to provide support and guidance as needed on projects.Â
Ability to exercise discretion with confidential information.Â
Proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint, MS Project, Visio).Â
The ideal candidate for the position of Program Analyst has the following qualifications:
Bachelor's degree in business, finance, communications, or another related field.Â
5 or more years of experience in one or more of the following fields: human resources, higher education, finance.
Prior experience in end-to-end project management for a complex,Â long-termÂ project.Â
Experience working in management, human capital, or technology consulting.Â
Excellent interpersonal skills, emotional intelligence, and relationship-building abilities.Â
Ability to use sound judgment in making decisions with minimal supervision.Â
Experience with a variety of project management methodologies such as agile, scrum, Kanban, Scumban, Lean, Waterfall, PMIâs PIMBOK, etc.Â
The candidate for the position of Program Analyst will be responsible for:
Developing program requirements and project plans under the guidance of the Program Management Lead. Tracking project progress and metrics across projects to identify trends. Supporting Project Coordinators in preparing project teams for project life-cycle reviews and any external audits.
Socializing understanding of how the program supports the overall business goals of the University. Supporting all projects according to the specified project management methodology.
Supporting the delivery of regular project updates by participating in project team meetings and creating reports detailing project progress and compliance. Serving as a trusted and informed liaison to program stakeholders.
Developing a culture of trust and transparency by sharing information broadly, openly, and deliberately. Maintaining open lines of communication with project managers to stay updated on project developments. Regularly briefing program leadership on latest project developments and anticipated risks.
Maintaining currency with technology, standards, and best practices. Identifying and implementing innovations to streamline, automate, or improve existing program management processes and tools. Adjusting working style based on project team to maximize value added.
Collecting and analyzing individual project data to identify overall program trends and forecasting future dependencies and risks. Communicating analysis to appropriate stakeholders. Advising project coordinators on maintaining overall project health. Escalating risks and issues following proper change control processes.
Promoting an environment that fosters inclusive relationships and creates unbiased opportunities for contributions through ideas, words, and actions that uphold principles of the USC Code of Ethics.
Supporting the vision set by the office of Strategy and Project Management. Demonstrating, through words, actions, and ideas, alignment to USCâs strategic plan and the HR Organizationâs strategic plan.
Performing other related responsibilities as requested and when necessary. The University reserves the right to add or change duties at any time.
The University of Southern California is an Equal Opportunity Employer
Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum educationMinimum Experience: 3 yearsMinimum Field of Expertise: Directly related professional experience in area of program specialization.
USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.