The University of Southern California (USC) department of Facilities Management Services (FMS) â Utilities Preventive Maintenance (UPM) Shop is seeking a customer service-oriented Trades Supervisorwith superb leadership and communications skills to join its team.
FMS is a diverse group of innovative and talented professionals who provide high quality facilities maintenance and management services in support of education and research at USC. FMS is committed to being fully responsive to the needs of faculty, students, staff and public, who are our customers. FMS strives to cooperate fully with all campus constituents to provide a functional and efficient facilities operation for the university. FMS values employee recognition, accountability, collaboration, respect, and trust. Learn more about FMS at: www.usc.edu/fms
The Trades Supervisor is responsible for supervising staff, daily operations and activities of a multiple trades unit. The Trades Supervisor plans, schedules, supervises and coordinates various skilled trade projects and activities; trains skilled trades staff on Pay for Skills; administers department budget. Additionally, the Trades Supervisor provides leadership and guidance to ensure that high standards of quality, service, and customer satisfaction are maintained.
The ideal candidate for the position of Trades Supervisor has the following:
High School or equivalent; specialized/technical training
At least 6 years of experience; 7 years preferred
Previous journey-level Engineering experience; extensive knowledge of Engineering trade and infrastructure, including service/repairs/operation/maintenance; understanding of all aspects of engineering trade duties with progressive leadership/management/supervision experience
Extensive experience with steam boilers and steam distribution
Experience in an institutional setting, including within a facilities management organization is preferred
Thorough knowledge of city and state building codes, University standards and other requirements for work place safety and structural integrity
Ability to read and interpret blueprints, drawings, plans, specifications and/or sketches
Thorough comprehension of job components for all projects, including other trades
Demonstrated effective oral/written communication skills and ability to lead and motivate a diverse workforce
Experience in administering and assisting with budget planning
Experience utilizing Personal Computers and Computerized Maintenance Management Systems
Steam Engineer â 500 HP License (or greater) issued by the City of LA Dept. of Building & Safety Â
Supervises multiple skilled trades staff. Screens and interviews applicants and makes hiring decisions. Trains staff and counsels or disciplines as needed. Provides performance feedback and prepares documented appraisals. Determines and/or recommends unit salary administration including raises, promotions and/or reclassifications.
Oversees installation, maintenance and preventive maintenance trades activities and projects.
Assesses skilled trades staffâs workload and plans or schedules staff accordingly. Determines staffing needs for peak volumes and/or special projects and arranges for temporary workers. Authorizes overtime as appropriate. Ensures staff are adequately trained and cross-trained to promote continuity of operations during vacations and extended absences.
Trains and supports staff. Accountable for the development of team members by helping them set and achieve goals for their career growth. Fosters an inclusive environment that values differences and creates a sense of belonging and appreciation for team members. Leads by example, demonstrating strong ethics, high accountability, and actively drive the process of embedding organizational values and behaviors. Creates a culture of trust and transparency. Drives best-in-class customer service to USC through effective team member engagement
Monitors workflow for efficiency and timeliness, sets priorities for projects and activities. Makes adjustments as needed to meet deadlines and commitments. Schedules staff and organizes work in a logical manner to meet work related deadlines and to ensure efficient operations.
Reviews work for quality, completion, accuracy and adherence to internal operating policies and procedures. Addresses errors and problems and provides feedback.
Provides technical assistance to staff for training purposes and for problem-solving. Provides background and implements, interprets departmental policies, procedures and guidelines.
Determines costs of equipment, materials and supplies and prices accordingly. Orders materials, supplies, and equipment. Liaises with vendors on issues related to products, services and delivery.
Contributes to the development of policies, procedures and internal systems which support the work of the unit. Defines needs and coordinates the development of manual and/or automated systems to facilitate workflow.
Ensures records are kept up-to-date and maintained in accordance with applicable regulations. Requests and reviews city permits on projects, as necessary. Ensures compliance with building codes.
Administers and assists with planning income and expense budgets. Develops projections. Tracks actual income and/or expenses and adjusts operating plans to address variances.
Develops and/or produces various operating reports (e.g., project status, work backlogs, etc.) as required.
Develops and implements security related procedures such as office opening and closing routines, recognition of duress signals and key controls. Coordinates security activities with University Public Safety Department. Promotes and maintains standards for security conscious awareness and behavior. Maintains knowledge of University's crime prevention and suppression programs and services. Ensures dissemination of security related information to staff.
Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.
Come and join the FMS team â a team that works as trusted partners shaping an environment of innovation and excellence.
Supervises staff, daily operations and activities of a multiple trades unit. Plans, schedules, supervises and coordinates various skilled trade projects and activities. Trains skilled trades staff on Pay for Skills. Administers department budget. Provides leadership and guidance to ensure that high standards of quality, service, and customer satisfaction are maintained.
USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.