Assist with all aspects of patient care.Â Coordinate clinic schedules, patient appointments and follow up.Â Answers patient phone calls, verify insurance benefits, prepare charts for clinic and prepare charge tickets for clinic visits. Coordinate scheduling of all surgeries and diagnostic testing for patients which include sending pre-op packets to patients with surgery instructions, prepare surgery charge tickets and compile letters of medical necessity.
Assist the office with clerical duties.Â Other duties may include: assisting multidisciplinary team in managing the care of the patientâs thru all phases (In-take/Evaluation/Listed) by acting as a liaison between the clinic and referring physicians; assisting in managing follow-up care for post surgical patients by setting up follow up care appointments; and/or coordinating an organized and efficient case flow of clinic scheduling. Must work with any and every physician in the Surgery Department.Â Other duties as assigned.
Must have excellent communication skills, including the ability to speak, read and write English proficiently. Must be comfortable with computers and medical terminology. In depth knowledge of all insurance types.
Minimum Education:â¢High school graduate or equivalent Minimum Experience/Knowledge:â¢Entry level accepted; 1+ years experience in acute care or ambulatory care setting preferred. Ability to communicate effectively in English both verbally and in writing. Knowledge of medical terminology preferred. Familiarity with word processing, IDX, Cerner, PBAR and scheduling software is preferred.Required License/Certification:â¢Fire and Safety Certification. If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date. â¢BLS for Healthcare Provider from American Heart Association card preferred.
USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.