At Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.
The Resource Specialist will be responsible for:
Functioning as a member of the interdisciplinary team to support patients and their families in addressing non-clinical need s that directly impact their health and well-being.
Working alongside medical providers, social workers, nurses, and other staff to ensure critical patient needs including stable housing, accommodations for hospital stay, nutrition, transportation, and other concrete resources. This position is a combination of direct work with patients/families and administrative support.
Understanding and accessing community based resources and supports to assist patients/families.
Maintaining detailed record keeping of various resources.
Maintaining established relationships with various foundations focused on the patient population
Collaborating with other resource specialists - Emergency Department, Inpatient Medical floors, and Psychiatry to maintain and provide resource information to patients and families.
To qualify, you must have:
Completion of two years of occupational specific education or an Associate's degree, Bachelor's degree in a Human Services or related field preferred.
Two to three years of previous experience.
The analytical skills to resolve problems that require the use of basic scientific, mathematical, or technical principles.
The ability to communicate effectively, both orally and in writing, and provide empathy in difficult interpersonal situations.
The ability to work in a fast-paced environment and respond to patient/family needs accordingly.
Fluency in Spanish, a plus.
No certification, registration or licensure required.
Anticipated Schedule: Monday-Friday 8:30 AM - 5:00 PM
Please note: During a public health emergency, individuals in this role may be expected to take on additional duties to respond to organizational needs
Boston Children's Hospital offers competitive compensation and unmatched benefits, including a flexible schedule, affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, and discounted rates on T-passes (50% off).
Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Internal Number: 3124305
About Boston Children's Hospital
Boston Children's Hospital is a 395-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Children's offers a complete range of health care services for children from birth through 21 years of age.