The University of Washington (UW) is proud to be one of the nation’s premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
At the University of Washington, diversity is integral to excellence. We value and honor diverse experiences and perspectives, strive to create welcoming and respectful learning environments, and promote access, opportunity and justice for all.
The Foster School of Business has an outstanding opportunity open for a Temporary Program Technology Specialist.
The Foster MBA Program is a Top 20 MBA program which attracts a diverse student body seeking employment opportunities. The MBA Career Management (MBACM) team partners closely with students and corporate employers to meet recruitment goals. The primary purpose of this position is to provide an exceptional student, staff and employer experience in support of MBA Career Management student programs and recruitment efforts.
Under the general direction of the Senior Associate Director for Recruitment and Talent Acquisition, the Program Technology Specialist will lead the team in technology advancement by exploring new technology software available to enhance program operations and expanding utilization of existing platform features. The Program Technology Specialist will research potential technologies, present opportunities for consideration to Senior Associates, develop rollout and training plans for the team, execute on those plans, and conduct on-going analysis to measure the success of the new software/technologies. This can include but is not limited to, virtual event software in support of student recruitment activities, CRM software required for employer and student communications, and employment reporting software utilized in annual ranking reports. This position is critical to the success of the MBACM team as the Program Technology Specialist is responsible for ensuring that MBACM is continuously evaluating and leveraging the most efficient software to achieve programmatic goals.
•Stay up to date on all software that supports MBACM operations: Zoom, Microsoft Office Suite, Google Suite, Adobe Suite, GradLeaders and more. MBACM currently uses Zoom as its primary virtual event platform and GradLeaders as its primary student and employer CRM platform. Explore other platform options (i.e. Microsoft Teams, Cvent, Remo, VFairs) •New CRM Implementation: Foster is in the early stages of adopting a new CRM platform (Salesforce) for external stakeholder communications (employers, mentors, alumni). The Program Technology Specialist will explore potential use cases, benchmark with Foster colleagues to determine best practices, and train CM appointed system users. •The Program Technology Specialist will serve as the MBACM representative on the Foster Salesforce Governance board working together with Foster IT to facilitate CRM transition. •Research New Technologies and Software: explore potential options that can improve current operational processes noted above, present findings to Senior Associates and Program Manager, and develop training workshops for MBACM staff and students (i.e. FosterJobs training) •Conduct regular evaluation of current and new systems, platforms, technologies to ensure MBACM is leveraging available features, reports, data analytics related to student coaching activities, employer events, recruiting activities, employment tracking. •Student Communication Tools: MBACM currently uses Microsoft Word to produce its weekly newsletter. The Program Technology Specialist will research new software options (i.e., Marketo), present findings to Senior Associates, and develop a transition plan. •MBACM Webpage Updates: The Program Technology Specialist will work with the Foster Web design team to implement new content and updates (i.e annual employment data) •Online Student Repository: MBACM seeks to develop an online student resource repository for event recordings, webinars, workshops and recruiting documents. The Program Technology Specialist explore available technologies, present ideas to Senior Associates, develop a rollout strategy for the online student resource repository, and maintaining regular updates. •Stay up to date on Foster brand guidelines and ensure consistency across all MBACM media platforms: web pages, newsletters, blog posts, social media accounts, and others, as needed. •Collaborate with Senior Associates to streamline student placement data tracking and reporting tools. •Perform fiscal duties as assigned to include budget reports, vendor correspondence and invoicing, procard reporting, and assistance during the annual budget process.
Other Administrative Duties - 10%
•High school graduation or equivalent AND two years of experience in the program specialty OR Equivalent education/experience.
•Strong written and verbal communication skills •Experience using Excel •Demonstrated ability to work well independently and in teams •Detail oriented in maintaining records and strong organizational skills.
•Familiar with MBA Programs and/or University program operations •Experience working in a dynamic environment engaging with different stakeholders •Experience with Microsoft Office Suite (Teams, Excel, Outlook, SharePoint), Google Suite (Google Meet, Google Drive), Adobe Suite (Adobe Acrobat), Salesforce, and Zoom preferred •Strong interpersonal skills and attention to detail are also desired.
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter, and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
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“Onsite work” in the interim will vary for units and for specific positions and will be discussed with candidates during the interview process.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.