Initial Review Date (IRD) UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit.
Initial Review Date (IRD): 04-06-2021
Dept Marketing Statement Under the supervision of the Assistant Director of Learning Support Services (LSS), the Modified Supplemental Instruction (MSI) Project Coordinator will provide support for the daily implementation of the MSI program and office support. The MSI Project Coordinator will support the MSI program by overseeing and implementing special tutoring projects as well as supervising student office staff, overseeing LSS' outreach efforts and other special projects as assigned. The MSI project coordinator provides logistical support for the MSI program and works with the Assistant Director and other MSI team members to develop pedagogical training workshops for undergraduate tutors. The project coordinator may support the Assistant Director in collecting data or representing MSI and LSS at different events.
LSS offers small group course specific tutoring, MSI, writing tutoring, and drop-in services for all undergraduate students at UCSC. Programs are grounded in educational theory that supports the academic development of students through these peer-led services that address and minimize educational equity issues. LSS provides academic support across all five divisions: Arts, School of Engineering, Humanities, Physical and Biological Sciences, and Social Sciences employing over 400 Peer Tutors each year and serving over 6,000 undergraduate students. LSS works closely with the Education Opportunity Program (EOP), Services to Transfer and Re-Entry Program (STARS), Disability Resource Center (DRC), Hispanic Serving Institution (HSI) Initiatives, and the colleges to increase the success rate of non-traditional students. LSS has a permanent operating budget of approximately $900,000, HSI funded grants currently have a budget of $1,900,000 annually.
Pay, Benefits, & Work Schedule Salary Range Information: $24.23 / Hourly No. of Positions: 1 Benefits Level Eligibility: Full Benefits Schedule Information: Full-time, Fixed Percentage of Time: 100% Average Hours Per Week: 40 Days of the Week: M-F Shift Includes: Days Employee Classification: This is a Career Appointment Job End Date: None Work Location: Santa Cruz Main Campus, Academic Resource Center Union Representation: None
Job Duties 60%: Core Function: MSI Program Coordination
Delivers academic programs to students via the MSI program which enhances academic success through a course-based format of service in all academic disciplines. Assists in the implementation of programs for students in critical transition stages, including high school or community college to first year research university undergraduate course work; lower division to upper division; first semester issues; upper division course work to advanced research / capstone-level project; undergraduate to graduate-level academic preparation. Supervises student tutors and student office assistants.
Assists in the coordination of the MSI program and student office staff, including their hiring, supervision and evaluation process. Co-supervises approximately 40-80 student employees each quarter. Will support in the quarterly implementation of MSI as well as the tutoring program over summer.
Develops and maintains schedules for the MSI program. May include the assignment of tutors, the establishment of sign-up procedures, allocation of tutoring space.
Assists in the assessment of immediate and long-term demand for MSI and offers feedback to the Assistant Director. Effectively master and utilize technology in order to help streamline all MSI program components. Suggest improvement to the current database system that tracks students hiring and utilization and effectively manage the oversight of this system.
Assist in the coordination of MSI Learning Assistant and tutor caseloads and settle tutor/tutee conflicts as needed.
Provide support in the management of daily operations of the Academic Resource Center (ARC) Learning Center, the Learning Center space at Oakes College and other LSS space which we will acquire in the future. This will include maintaining an appropriate work flow and monitoring the activities in all locations.
Recommend budget plans and projections for MSI and monitor and provide reports of program expenses as requested.
Assist in the responsibility of data collection, review, and reporting of MSI time sheets.
May be asked to create and maintain Employee and Hiring records/files for student employees that follow university and UAW Union procedures.
10%: Core Function: Assess appropriate needs of students and make appropriate referrals
Assesses appropriate needs of students, may refer students to specific student programs such as the Disability Resource Center, financial aid, college / departmental advisors.
Assist in the development of appropriate outreach methodologies including contacting appropriate units and personnel to identify students in need of tutorial services, and develop student outreach strategies and publicity to publicize tutoring and MSI services.
Develop and maintain systems for referral of students to appropriate student service units as required.
5%: Core Function: Utilizes academic support service models to support and enhance student learning, academic success, and intellectual development
Assist in the development and implementation of Academic Skills development workshops and seminars for students and for professional staff with-in Student Achievement, Equity, Innovation, peer advisers, and mentors across campus. Assist in the development of general academic skills of MSI Learning Assistants.
Assist in formal evaluations of workshops/seminars, compile data, and write up results as requested
10%: Core Function: Mentors and trains undergraduate tutors and student assistants.
Assist in the implementation of training workshops for MSI Learning Assistants. Perform session observations and provide feedback on student performance and overall program effectiveness to Assistant Director.
Assist in the development of training sessions for MSI Learning Assistants in areas such as developing student rapport, group and individualized tutoring methodologies, academic discipline-specific learning strategies, adapting to students' learning styles, making appropriate referrals, developing cultural competency and promoting UCSC's Principles of Community.
5%: Core Function: Assist in the evaluation of programs effectiveness in meeting students' needs.
Using a variety of software assist in the maintenance of LSS' comprehensive FileMaker Pro student database to provide data about use of LSS including analysis of cost, educational effectiveness, and use by various student groups: EOP, DRC, academic college, or other units LSS may partner with.
Assist in compiling and analyzing MSI program evaluation data.
Provide data each quarter and participate in the writing of reports documenting the utilization and effectiveness of Learning Support Services at UCSC.
In ongoing consultation with Assistant Director of LSS, participate in the design, implementation, and evaluation of data collection, analysis, and reporting practices to ensure complete and accurate data on an ongoing basis.
Access campus data systems such as Academic Information System and InfoView as needed to best assist students.
5%: Core Function: Establishes and maintains partnerships with organization departments and units.
Represent the MSI program and LSS as a whole at meetings as required, and work closely with EOP Academic Support Services, the DRC, STARS staff and other student support service programs at UCSC. Implement established policies for the MSI Learning Assistants that follow University and UAW guidelines. Assist in the development of new policies in conjunction with the Academic Personal Office, Labor relations and Assistant Director of Learning Support Services.
5%: Core Function: Other non-specific coordinator duties
Other duties as assigned by the Director and/or Assistant Directors of Learning Support Services.
Education: Bachelor's degree in related area.
Multicultural competencies; knowledge and experience working and interacting effectively with diverse groups of staff, faculty, and student populations.
Experience with tutorial programs, supplemental instruction, and/or other academic support programs in a college setting.
Develops knowledge of specific learning theory, learning styles, affective issues, academic issues, and socio-cultural issues in applying academic support for students.
Skills in judgment, decision-making and problem solving skills.
Ability to review, understand and effectively apply policies and regulations to insure a smooth-running tutorial operation.
Outstanding oral and written communication skills; interpersonal, presentation, and conflict resolution skills. Ability to communication information in small and large group settings.
Develops knowledge of current and theoretical models that influence the application and delivery of academic services (e.g., discipline specific; student-population specific).
Ability to be highly reliable, follow through on all assignments and prepare reports in a timely manner and be punctual for meetings and appointments.
Ability to work harmoniously, cooperatively, and develop relationships with colleagues, university faculty and staff.
Knowledge of strategies in critical thinking, reading, writing, note taking, test taking, time management, and goal setting.
Ability to gather and analyze large amounts of qualitative and quantitative detailed information and synthesize it for effective communication with others and to make programmatic recommendations based on the analysis.
Proficient computer skills including databases, word processing, spreadsheets, internet research, maintaining an electronic calendar and effective and professional email communication, and web-based systems.
Ability to encourage others toward common and individual goals and to motivate others to follow.
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
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