Under direct supervision of the bursar, the student accounts coordinator will be responsible for cash receipts management, student account collections, miscellaneous billing, refunds, and the student account hold list.
Contact and communicate with students and financially responsible parties regarding outstanding student accounts to resolve and/or explain their financial obligations to the University.
Collect student payments, issue receipts, and prepare student deposit information. Recordstudent cash receipt payments in the administrative software system.
Serve as the primary student account contact to Residence Life and Admissions regarding housing and new student deposits to include deposit reporting and problem resolution.
Work with Financial Aid to process all scholarship checks.
Administer Student Accounts email, responding to inquiries and forwarding inquires to the appropriate party when necessary.
Document all contact with students and financially responsible parties in Colleague.
Collect non-student payments (Annual Fund, Campus Events, Athletics, etc.) and prepare deposit information. Record cash receipt payments in the administrative software system.
Assist the Business Office with month-end discrepancies and postings.
Maintain student account hold list.
Generate and request refunds to comply with federal guidelines.
Other duties as assigned.
Work closely with members of the Center for Student Services.
Develop working knowledge of both financial aid and course registration process and procedures.
Bachelor’s degree, preferably in accounting or business; 2 years of posting payments and reconciliation experience is required.
Ability to uphold the University's commitment to inclusive excellence in a diverse educational community.
Datatel/Colleague experience preferred but not necessary.
Experience in higher educational industry and/or a background in accounts receivable.
Proficiency in data entry.
Proficiency in Microsoft Office suite (Word, Excel, Access, PowerPoint).
Working knowledge of accounts receivable principles, methods, and standards with ability to adapt established methods to varied accounting transactions.
Ability to work independently, handle multiple tasks, and meet project deadlines with a high degree of accuracy.
Ability to perform detailed work involving written and numerical data and to make arithmetical calculations rapidly and accurately.
Ability to communicate effectively both verbally and in writing to establish effective relationships with students, staff, and parents.
Strong customer service and good listening skills.
Ability to maintain confidentiality of sensitive information.
Working Conditions/Physical Demands
Normal office environment, not subject to extremes in temperature, noise, odors, etc.
May spend extended periods at terminal, on telephone, or operating other office machines, requiring eye-hand coordination and finger dexterity.
More than half of time spent in normal office setting.
The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required.
External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.
In employment, as in education, Regis College is committed to equal opportunity and affirmative action. Regis does not discriminate on the basis of race, color, age, religion, creed, sex, gender identity or expression, sexual orientation, ethnic or national origin, ancestry, citizenship, marital or parental status, physical or mental disability, genetic information, pregnancy, veteran’s status, membership in uniformed services or any other protected status.
Internal Number: 76923
About Regis College
Rooted in the Catholic intellectual tradition and inspired by the social justice values of our founders, the Sisters of St. Joseph of Boston, Regis College is a welcoming and inclusive community. We are called to provide access to an academically rigorous education through innovative learning opportunities and collaborative engagement at all degree levels. We educate the whole person, preparing our students to pursue excellence, to become change agents in their own communities, and to serve and lead as advocates for a more just and compassionate global society.