Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
The Senior Associate Director of Advancement Learning Programs reports to the Senior Director of Administration. In partnership with the Senior Director, this position is responsible for the development, implementation, and evaluation of programs and services that enable an effective and inclusive workplace for University Advancement. These programs and services promote continuous improvement and innovation in our work environment, and foster a workplace that values people’s contributions and supports career advancement. This includes developing, implementing, and managing a comprehensive training and development program that fosters organizational learning, aligns learning initiatives with strategic goals, promotes inclusion, and builds successful teams. This program is broad, serving all Advancement staff, across all functions and levels, and encompasses all elements of staff and professional development—from new staff orientation through area-specific skill building, higher education fundraising, product knowledge attainment, management training, and career development. The Senior Associate Director supports other administrative processes and special projects of Advancement Administration, as requested, all in support of the fundraising, alumni, and parent programs of the University.
PRIMARY DUTIES AND RESPONSIBILITIES:
Develop a training strategy and robust professional development curriculum for all Advancement employees that facilitates learning around institutional priorities, promotes diversity and inclusion, and that support business processes. Collaborate with Advancement leadership and WashU HR to create ongoing opportunities for career development that positively impact retention of top performers and enable Advancement to reach its goals. This will involve identification and implementation of new learning solutions, as well as the continued development and delivery of core learning and onboarding programs.
Build and nurture a network of program facilitators, both inside and outside the university. In collaboration with the Training Coordinator, oversee the scheduling, communication/marketing, as well as all logistical elements of programs.
Develop and implement assessment approaches to measure effectiveness of program design, encourage continued participation, and inform new program offerings. Track and report on attendance and effectiveness. Conduct formal and informal needs analysis to identify and assess enhancement opportunities related to talent-development and community-building initiatives.
Build and maintain supportive and productive working partnerships with leaders and staff across Advancement and act as a business partner in talent development. Ensure that professional development opportunities and coaching are delivered at a high level across all staff, with a particular eye toward diversity, equity, and inclusion.
Benchmark and stay current with best practices of peer institutions and industry trends to identify opportunities for improvement for the professional development curriculum and practices.
Support other department programs, events, retreats, and meetings as requested. In partnership with the Senior Director, lead the committee to research, plan, and execute Advancement Staff Day and other programs.
Seek opportunities for professional development that will enhance job performance.
Perform other duties as assigned.
Three to five years of progressively responsible experience developing, designing, and delivering a training curriculum, in employee development, education, adult learning, or related experience.
Ability to work collegially and collaboratively in a team setting, across all levels of the organization.
Discretion, sensitivity to others, flexibility, and an ability to partner well with colleagues.
Commitment to excellent customer service and willingness to seek feedback on services provided.
Deep commitment to and demonstrated success in promoting diversity, equity, and inclusion.
Excellent written, oral, and active listening communication skills.
Self-motivated, able to work independently with high attention to detail and follow up, ability to prioritize work, and excellent organizational skills.
Good sense of humor.
Computer literate and competent, especially with Microsoft Office.
Sophistication with general HR policies, programs, and practices related to delivery of onboarding processes and organizational development.
Experience overseeing or coaching other trainers.
Experience designing and implementing training programs focused on diversity and inclusion.
Experience in a complex, academic, or large non-profit setting.
Demonstrated understanding of Advancement Programs.
The hiring range for this position is $60,801 - $75,000 annually.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Internal Applicant Instruction:
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
This position is full-time and works approximately 37.5 hours per week.
Department Name/Job Location:
This position is in the Department of University Advancement. This position is for the Danforth Campus.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.