At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.
Application Review Date
The First Review Date for this job is: 3/17/2021
The Bancroft Library is one of the most heavily used libraries of manuscripts, rare books, and unique materials in the United States. This position is responsible for controlling access into the Bancroft Library, monitoring and trouble-shooting the security control system, checking IDs of library users entering the Bancroft Library, providing assistance during emergencies, and assisting library users with directional/information questions. Additionally, the position is responsible for the hiring, training and supervision of Bancroft student employees and the back up to the Security Supervisor and Facilities Manager.
Serve as the entry/exit controller for the Bancroft Library, which is within the University Library in Doe. Check IDs/privilege cards of library staff/users and conduct bag checks. Provide assistance to library users by answering directional questions related to locations of rooms, offices, service desks, and people in the library as well as location of subject specialty libraries and affiliated libraries around the campus, and other campus buildings. Provide informational assistance to library users seeking library hours, maps, visitors guides and other informational flyers. Make effective referrals to other service points in the library. Collect and organize directional / informational statistics and daily reports. Maintain and review daily activity journal. Monitor supply of maps, leaflets, and other informational flyers at the security desk. Enforce the library and campus policies on conduct, building codes and California laws applicable to libraries. Enforce the Building Emergency Plan/Library Security Operating Manual during emergency situations and notify key personnel. Act as the door monitor during emergency evacuation procedures to ensure only emergency responders and authorized personnel enter the building and to allow entry only when the building is declared safe to reoccupy.
Maintain constant viewing of surveillance security cameras (CCTV) and the alarm- access control systems for the Bancroft Library. Conduct daily cameras audits. Respond, acknowledge and note alarm alerts on the Security system and report as required. Change setting for doors alarms and cameras for special events. Conduct routine maintenance of CCURE 9000 Security Management System, camera systems, and server room on a weekly basis or as needed. Confirm with UCPD that the camera systems are functioning properly, especially the hard drives for cameras, and request for UCPD to adjust camera quality settings of software for specific cameras and events. Perform established opening and closing procedures specific to the Bancroft Library. Conduct activity audit of the C-CURE alarm journal. Conduct daily walk test of the building alarm system. This test includes daily light checks; weekly checks on the building emergency exit door alarms; and monthly checks of the building door contacts and motion sensors. Maintain operational control and supervision of all the student security monitors, working during the shift. Assign postings, rotate post and break period. Keep security monitors abreast of current information, policy changes, etc. Assist the Head of Security in training new hired personnel. Promote appropriate behavior, responsibility and accountability among staff members. Enforce the Library Policy on Conduct, Rules of Conduct in Campus Buildings, and California laws applicable to libraries and other policies related to security. Respond to incident/complaint reports or to any emergency situation, notify UCPD and superiors, take appropriate action, conduct investigation and complete the required security report forms. Report illegal, suspicious, criminal activity to UCPD, notify supervisor and complete security report. Review security reports from previous shift and pass-on information that may be useful to their shift. Provide assistance to faculty, staff, patrons and the public in general. Assist with facilities escort when directed by superiors. Maintain inventory for all security equipment. Act as liaison with UCPD. Coordinate with Bancroft staff the delivery and access to high level security areas. Hire, train and supervise Bancroft student security employees.
Provide training in the technical usage of the security system to Library Security staff co-workers. Handle multiple tasks and work independently; provide clear instructions to individuals and groups. Update library security schedules, and debrief incoming shift with daily events and activities that cross over to the next shift. Maintain and update events as needed. Coordinate Bancroft events and access to library spaces for instructional sessions, donor events, etc.
Attend library and departmental meetings.
Complete and submit required security reports in a professional and timely manner.
Perform other duties as assigned by supervisors.
Read, understand, and respond appropriately to emails at the start of your shift. Read and respond to all supervisor emails.
Attendance - arrive on time for schedule shifts. Inform your direct supervisor in a timely manner when late, calling off, or requesting a change to schedule.
Excellent inter-personal skills for dealing with subordinate staff, other Library employees, regular Library patrons as well as disruptive individuals attracted to the Library.
Must be committed to a high level of public service as well as to firm treatment of persons who threaten the safety of people and the orderly research environment of the Library.
Demonstrated effective management skills, experience in training and supervising personnel.
Demonstrated effective oral and written communication skills.
Must have proficient computer skills and experience in the operation and applications related to electronic security systems, particularly the Software House, C-cure 9000 Alarm and CCTV and dedicated camera platform.
Must have an excellent attendance record and the availability to work flexible hours.
Security guard state license (BSIS) and safety training certificate.
Certification in First Aid, CPR and AED.
Certificate of Training in C-cure Alarm and CCTV security system.
Experience working security in an academic setting.
Salary & Benefits
Hiring Range: $19.46 - $22.81 per hour. For information on the comprehensive benefits package offered by the University visit:
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.