Join our award-winning team at University of Washington Medical Center (UWMC). Among the top medical centers in the United States, and ranked as the number 1 hospital in Washington State, as rated by U.S. News & World Report 2016-2017 "America's Best Hospitals", UWMC prides itself on compassionate patient care as well as its pioneering medical advances. UWMC is operated by the University of Washington (UW) and serves as a training site for UW’s School of Medicine. The UW is proud to be one of the nation’s premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
The UWMC-Montlake Medical Specialties Clinic has an outstanding opportunity for a full-time, day shift MEDICAL ASSISTANT. Under general supervision, the Medical Assistant (MA) will assist the medical and nursing staff by performing delegated tasks that involve direct patient care. The MA role may include coordinating the clerical activities and supporting the front desk activities for patient care in the clinic. The successful candidate will perform the highest level of patient care possible.
Ensure exam rooms are stocked, clean, and ready for patients
Prepare patient for care team by rooming patient, taking vitals, opening patient encounter related to multi-disciplinary visit, scheduling urgent add-on testing and exiting patient from exam room
Prepare medical record for clinic visit; verify presence of medical records and diagnostic testing prior to scheduled appointments, requesting existing records and x-rays as necessary
Pre-authorize necessary testing, call patients with appointment reminders for clinic and related testing, and call patients with normal test results
Assist provider by facilitating use of technology including EMR (electronic medical records) and PACS (electronic imaging)
Coordinate communication flow in the clinic including answering and directing telephone inquiries to the appropriate individual
Provide basic telephone screening per clinic protocols and recognize emergent/urgent problems and direct to the nurse or physician
Coordinate clerical patient care activities and/or specialized technical duties unique to the assigned clinic to ensure accurate and expedited patient check-in and discharge, including obtaining consents for care and referral information
Support physician providers and multi-disciplinary team members (4-6 in addition to the MD provider) per clinic needing support and coordination
Transport patients and lab specimens
Complete billing documents as appropriate
Assist during patient examinations and procedures performed by health care professionals
May administer medications (possibly including injectables) in compliance with WA State Department of Health after successfully completing the competency skills validation in the clinic
Provide the best patient experience possible
Contribute to improving team work and the patient experience
Demonstrate an atmosphere/attitude of respect for human dignity and the uniqueness of each person encountered in the clinic setting
Promote and protect general safety for patients/families/friends and co- workers through adherence to correct procedures, timely communication of messages and test results, and appropriate consultation
Promote and contribute to the development of our team in clinic and working relationships between the clinic and other departments/disciplines
Participate in orientation of new staff and preceptorship of MA students
Other duties as assigned
REQUIREMENTS: Completion of a Medical Assistant course accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or Accrediting Bureau of Health Education Schools (ABHES) or other recognized regional or national accreditation board; OR equivalent education/experience.
Legal Requirement: Must be Washington State Medical Assistant-Certified or achieve this designation during the probationary period. Failure to achieve and/or maintain this designation will result in termination of employment.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.