Location: Bowling Green, KY Category: Staff Posted On: Wed Mar 3 2021 Job Description:
Primary Duties and Responsibilities
Ensure that buses consistently remain on schedule and in compliance with established route standards; monitors route efficiency on a regular basis.
Monitor Topper Transit's NextBus transit information system.
Inspect vehicles for cleanliness and operational safety.
Assist management with and/or leads biannual driver training.
Coordinate equipment usage with mechanic and verifies repair requests are completed.
Oversee driver's schedules and daily performance.
Respond to accidents, emergencies, and weather related interferences with a focus on safety and customer service.
Review route summary information daily for compliance with customer service, safety, and efficiency.
Investigate customer service complaints seeking the mutual interest of customers and departmental standards.
Prepare payroll, sick, and vacation leave for and with department Business Manager.
Conduct annual performance evaluations of transit drivers.
Communicate delays and detours on route with drivers and dispatch.
Research driver and service improvement opportunities.
Attend professional development and training courses.
Operates Topper Transit vehicles in revenue service as needed.
Must be able to work irregular hours including evenings/weekends if needed.
Must be able to respond to emergencies after hours.
Correct unsafe conditions in work area that could cause an accident and inform supervisory staff of any conditions that are not correctable immediately.
Monitor inventory supply levels and orders as needed.
Other related duties as assigned.
Knowledge, Skills and Abilities Considered Essential for Success
Ability to work with minimal supervision.
Familiar with Microsoft Windows.
Knowledge and experience of wheel chair lift and tie downs.
Familiarity with transit equipment and operations.
Extensive problem solving and people skills. Knowledge and understanding of Americans with Disabilities Act.
Experience in problem solving, leadership, and dealing with the public.
Demonstrates leadership abilities.
Contributes to positive development of transit program and work environment. Demonstrates organizational skills.
Frequently involves standing for long periods of time.
Requires work outdoors in any weather condition.
Requires working any Topper Transit Shift as/when needed.
High school diploma or GED.
One year of supervisory experience.
Valid Kentucky Class A or B CDL Driver's License with passenger endorsement
Must complete and pass a DOT physical exam and willing to submit to drug testing as required.
Must pass pre-employment drug screening and background check.
Requires lifting of up to 25 pounds.
Access to a cell phone - staff must be able to reach mornings and evenings.
Salary Grade: 107 Salary Range: $16.00-$17.00/hr
Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.
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