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Help Desk/IT Support Specialist (Computing Consultant)
Responsible for assisting faculty, staff, students and other users of Library and Technology Services in the design, implementation and use of network, computing and communication, library systems and other information technologies. Provide documentation, training and consulting services in the efficient and effective use of such systems and technologies. Diagnose and resolve problems relating to these systems. Advise and provide technical expertise relating to these areas. 1. Provides first and secondĀ tier technical support and consultation *P
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