The Cedars-Sinai Medical Network is committed to helping primary care and specialist physicians provide excellent care to all their patients, who benefit from convenient access to primary and specialty care physicians and seamless coordination of care between them. As a part of Cedars-Sinai, our physicians and staff are partners in quality health care from a medical center that is consistently recognized as one of the finest hospitals in the country. For the 8th consecutive year, we have been named one of the top 20 physicians groups in Southern California by Integrated Healthcare Associates (IHA).
The Clinical Operations Supervisor will be heavily involved in the strategic growth of two multi-specialty sites in Marina Del Rey and Santa Monica and will have a shared responsibility in opening new sites in multiple regions. You will be responsible for supervising the clinical staff and clinical operations of both offices by performing the following duties personally or through assigned personnel.
Summary of Essential Duties:
Supervises all clinical operations and administrative responsibilities including back office and radiology staff of the medical practice(s).
Assists in the development, review, and revision of standard operating policies and procedures in collaboration with senior management.
Oversees, and performs administrative functions to include answering and triaging telephone calls for patient care matters, chart preparation for clinical care, maintaining and filing medical records, and assisting with appointment scheduling.
Coordinates, or serves as liaison, for administrative support activities including facilities management, pharmacy, utilization management, quality management, risk management, human resources, and payroll.
Performs nursing tasks and functions within the scope and practice of RN licensure.
Interviewing, hiring, and training new employees.
Appraising performance and assist in staff development.
Addressing patient, physician, and staff concerns and resolving problems accordingly.
Managing payroll, monitoring employees' accruals and time off, and overtime usage.
Manage the physician and nurse's schedules to provide quality care and services, recommending schedule improvements as needed.
Assist Senior Management with the monitoring of performance measures and designing methods for improving the quality of care and service delivered in our physician practices.
Graduate of an accredited nursing program required
Current, unrestricted California RN license required
BLS from the American Heart Association or American Red Cross required (ACLS preferred)
A minimum of 3 years of medical office experience as a Registered Nurse, preferably in a multi-specialty medical group setting, including medical office management and/or supervisory experience required
Experience with Microsoft Office required
Experience using IDX or other computerized practice management system preferred
Keywords: RN, Registered Nurse, Supervisor, Operations, Leadership, Nurse Manager, Outpatient, Clinic, Healthcare, Medical, Marina del Rey, Santa Monica, CA
Working Title: Registered Nurse Clinical Operations Supervisor
Providing healthcare for more than 100 years, Cedars-Sinai has evolved into one of the most dynamic and highly renowned medical centers in the world. Along with caring for patients, Cedars-Sinai is a hub for biomedical research and a training center for future physicians and other healthcare professionals. This attracts exceptional talent to Cedars-Sinai, including world-renowned physician-scientists who seek a place where they can both conduct research and see patients--the ideal formula for discovery and its translation into cures. Our patients benefit from access to doctors at the top of their fields, and our researchers have an ideal community in which to study the impact of healthcare challenges, and reflect that knowledge in their research. The greater Los Angeles area in which Cedars-Sinai resides possesses unparalleled cultural and ethnic diversity which offers outstanding opportunities for translational and clinical research and a dynamic environment for medical education.Although community based, Cedars-Sinai is a major t...eaching hospital affiliated with the David Geffen School of Medicine at the University of California, Los Angeles (UCLA). Cedars-Sinai has highly competitive graduate medical education programs in more than 50 specialty and subspecialty areas, a graduate program in biomedical sciences and translational medicine, a clinical scholars program directed towards junior physicians with aspirations to become clinical scientists, and post graduate training opportunities.There are more than 250 full-time faculty members at Cedars-Sinai. The voluntary medical staff, comprised of more than 2,200 specialty board-certified or board-qualified physicians, represent all of the specialties and subspecialties and collaborate with full-time medical staff in the teaching responsibilities of the graduate medical education programs.