Administrative Support Assistant II - Career Development & Academic Exploration
Regular Full-time, Pay Rage MR03
The Administrative Support Assistant has great impact on the department as the first point of contact for anyone who calls the department or visits the facility. This position is responsible for directing students, employers and the public to the appropriate person, place, or resource within the department. Other staff members rely on this person to correctly schedule their counseling appointments. Additionally, students from across the campus utilize the department and routinely call, email or visit the office. The receptionist is often the person who initially assists them and answers their questions.
Position Responsibilities: 1. Oversee front desk operations including: Answer a multi-line phone and direct calls to the appropriate staff member or inform callers about departmental services. Schedule counseling appointments for 15 staff members. Greet visitors and provide outstanding customer service. Register students, employers and alumni into Hire-A-Vol, an online job database/resume database system. Monitor a departmental email account and respond to inquiries. 2. Train and supervise 4-5 student assistants who provide reception support. 3. Responsible for ordering departmental office supplies using a procurement card. Also keeping accurate records and documentation of purchases. 4. Responsible for various administrative assignments for staff such as data entry for Hire-A-VOL or event preparation 5. Complete various office projects involving Word or Excel; provide administrative support to the staff and Director
Internal Number: 212706
Our primary mission is to move forward the frontiers of human knowledge and enrich and elevate the citizens of the state of Tennessee, the nation, and the world. As the preeminent research-based, land-grant university in the state, UT embodies the spirit of excellence in teaching, research, scholarship, creative activity, outreach, and engagement attained by the nation’s finest public research institutions.