The Hemophilia Center at OHSU is the only federally-recognized Hemophilia Treatment Center (HTC) in Oregon and southwest Washington. The HTC provides integrated care to children and adults with hereditary bleeding and clotting disorders. OHSU is one of only eight regional core hemophilia centers in the U.S., leading the Mountain States Regional Hemophilia Network. The Hemophilia Center serves people with inherited blood disorders, such as von Willebrands disease, hemophilia a, hemophilia b, other factor disorders and platelet disorders, as well as those affected by inherited clotting disorders.
This position plays a vital role in supporting the department by independently overseeing daily clinical operations, supervising and directing clinical support staff. This position is a main point of contact for all internal and external customers, which includes physicians, patients, insurers, and other health care professionals. Under the direction of the Program Administrator, this position participates in developing and implements strategic planning initiatives.
Works with Medical Director to coordinate clinical staffing, when necessary.
Monitors Epic work queues: referrals, follow-up and charge review. Obtains retro authorization for services, if necessary. Sends claims for write-off when necessary.
Oversees coordination, scheduling and staffing of annual outreach clinics. Initiates and maintains contracts with non-OHSU facilities.
Provides training and back up for all scheduling and clinic coordination responsibilities of other Hemophilia Center clinical support staff.
Manages non-factor patient billing and scheduling issues.
Provides insurance coverage assistance to patients by explaining potential coverage and comparing plans or helping them sign up for coverage on the exchange.
Creates and maintain databases and spreadsheets to collect and track clinical information, develop reports.Oversees coordination of clinic calendar. Ensure coordination of all clinical travel.
Keeps department leadership informed by compiling performance reports. Assists Program Administrator in development of annual administrative services budget, schedules expenditures, analyzes variances, and initiates corrective action.
Coordinates clinical contracting and off campus authorizations.
Hires, orients and supervises all Hemophilia Center clinic administrative and PAS support staff. Schedules staff, monitors performance, provides regular feedback and annual review. Provides regular coaching, counseling and as needed, discipline.
Provide Hemophilia Clinic oversight, with program leadership setting practice goals and objectives ensuring quality, effective, safe, and cost efficient patient care.
Support and assist in development of continuing quality improvement programs.
Communicate and implement policies of OHSU, DCH, Department of Peds, Institution on Development & Disability, and regulatory agencies in coopeation with OHSU Ambulatory Services Administration.
Associates degree or equivalent education and/or experience.
Two years front line clerical experience in clinical setting with progressive responsibilities Experience in managed care, billing, scheduling, and HR.
Intermediate level skills with Word, Excel, Epic/Cadence, Oracle, and PowerPoint.
Skill in developing and maintaining professional relationships.
Bachelors degree in a relevant field.
Two years of ambulatory clinic management experience. Experience includes scheduling appointments, resolving conflicts, managing support staff, tracking budgets and attendance.
Bilingual, 5 years medical office management experience.
Advanced Excel, Word, PowerPoint, Oracle, Epic/Cadence skills.
Please upload cover letter and resume.
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or firstname.lastname@example.org.
As the state's only health and research university, OHSU brings together patient care, research, education of the next generation of health care providers and scientists and community service to improve the health and well-being of all Oregonians.The university is a conduit for learning for more than 2,800 students, providing training to interns, residents and fellows in postgraduate medical and research. It is the only place in Oregon that grants doctoral degrees in medicine, dentistry and nursing. OHSU cares for more than 251,000 patients each year from around the region and takes a leadership role in contributing to solutions involving the health of the state and the nation, such as health care access and transparency, ethics and workforce shortage. Beyond providing critical health care services, quality education and cutting-edge research, OHSU also is a key economic and social force in the Northwest. With an annual operating budget of $2.06 billion and more than 14,000 employees, OHSU is Portland?s largest employer. Its size contributes to its ability to provide... many services and community support activities not found anywhere else in Oregon. For more information visit http://www.ohsu.edu/xd/about/index.cfm