Maintain knowledge of issues pertaining to VA education benefits and Department of Defense (DoD) Federal Tuition Assistance (TA) and State Approving Authority
Submit enrollment certifications to Veteran's Affairs (VA)
Ensure that students are aware of how to use their benefits
Confirm school practices are compliant with VA, DoD and State regulations
Maintain an enrollment verification system
Submit updated certifications
Submit TA grades
Troubleshoot account reconciliation issues
Develop and maintain strong working knowledge of all federal, state, and institutional sources of financial aid and regulations
Assist students and families, other College offices, and sponsoring agencies with various financial matters
Prepare, review, and respond to a broad range of financial aid interactions
Review and resolve application and eligibility problems
Prepare, maintain, and analyze various reports
Provide information related to institutional scholarships
Oversee the development and implementation of information for public distribution
Other duties as assigned
Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas:
Bachelor's degree in Psychology, Education, Human Services, Student Personnel Administration, Business Administration, or related areas of study.
One year of related work experience, or an equivalent combination of education and experience.
Excellent written and verbal communication skills.
Ability to complete and maintain, upon hire, the Department of Veteran's Affairs (VA) training modules necessary to attain the School Certifying Official (SCO) certificate.
Proficient in Microsoft Word and Excel
Proficient in student information systems and customer relationship software
Prior military service
Internal Number: 2993212
About Clark College
Clark College inspires learners to excel, transforms lives, and strengthens our increasingly diverse community. Clark College, in service to the community, guides individuals to achieve their educational and professional goals.