Classificaiton: Information Technology Consultant - Career Department: IT-User Services Sub-Division: IT-Student Technology Services Salary Range: $4,372 - $10,792 per month Appointment Type: Ongoing Time Base: Full-Time Work Schedule: Monday Friday, 8:00 AM 5:00 PM
About CSUF: Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to Californias revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, CSUF Garden Grove Center, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.
Job Summary: It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University's mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.
About the Position: Information Technology continuously strives to produce a higher quality of services designed to meet the expectations of the campus community. We provide a leading-edge technology environment for students, faculty, and staff to advance the University's mission, vision, and goals. We are seeking an exceptional individual to join our team as an Information Technology Consultant-Career. This is an exciting opportunity for technically savvy, helpful, and resourceful individuals. The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.
Under the direct supervision of the Manager of Innovative Technology, the Information Technology Consultant works independently while performing the full range of work-related to program and policy research, analysis, development, and evaluation for TitanCard. The position demands a high level of individual responsibility regarding TitanCard site administration and consultation with students, faculty, staff, and community users. Uses high-level judgment in regard to technical analysis and ensures the TitanCard office provides efficient and effective services. Ability to apply extensive knowledge of solutions used for ID administration and understand pertinent laws and regulations for ID card management. Oversees full range of Titan Card customer service and acts as a backup for technical operations, as well as a variety of general functions that support the program. Independently processes financial transactions that take place within TitanCard which includes preparing cash deposits, reconciling accounts, and preparing and monitoring accounting reports. Initiates and collaborates with management, to change and improve institutional and departmental policies, procedures, and technical solutions that impact TitanCard administration. Incumbent provides leadership and vision for the TitanCard department. Oversees and leads student assistants, carding production (including remote redemption solution for TitanCard), and cashiering. Maintains inventory of carding supplies, reconciles carding production and account activity, and troubleshoots carding equipment using judgment and discretion based on knowledge within TitanCard. Other duties as assigned.
Essential Qualifications: Bachelors degree from an accredited four-year college or university in Computer Science, Computer Information Systems, Information Systems, Telecommunications, Engineering, Engineering Technology or a related field plus two years of relevant full-time experience or the equivalent part-time experience. Eight years of relevant full-time experience or an associates degree from an accredited college or university in a related field and four years of relevant full-time experience may be substituted for the previously listed education and experience requirement.
Functional knowledge of the specialty area demonstrated by an understanding and use of advanced principles and theories. Ability to integrate work related knowledge to address problems. Demonstrated competency applying standard and non-standard technology applications and exploring and adapting to changing technology. Ability to independently apply technical judgment, recognize problems, use reasoning and logic to establish possible causes, interpret and apply theories and principles, generate alternative solutions, and implement a plan of action for the best resolution. Ability to develop solutions where precedents do not always exist. Ability to be proactive, anticipate outcomes and consequences of different approaches, and make modifications to action plans. Demonstrated competence interpreting and communicating information. Ability to use reflective listening skills when working with others. Ability to assist others in completing assignments and provides work direction and training to others on new skills and procedures. Ability to plan and work on shared projects.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Preferred Qualifications: Previous experience in User Services.
Additional Information: California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the Universitys strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.
Multiple positions may be hired from this recruitment based on the strength of the applicant pool.
If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position.
Regular attendance is considered an essential job function.
Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process.
Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.
California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).
California State University, Fullerton is a major regional university in a vital, flourishing area that includes Orange County, metropolitan Los Angeles and the expanding Inland Empire. The beautiful, 236-acre campus is set in Fullerton in north Orange County, about 25 miles from downtown Los Angeles and about 21 miles from nearby beaches. Cal State Fullerton has more than 37,000 students and approximately 1,800 full and part-time faculty members. The University offers 107 degree programs in eight colleges. Accredited by the Western Association of Schools and Colleges, CSUF is fourth in the nation for the number of bachelor's degrees awarded to minority students and first in California for the number of bachelor's degrees awarded to Hispanics.The University is one of the 23 campuses in the California State University System. Since the campus opened, CSUF has awarded degrees to more than 215,000 graduates. Many are leaders in business, government, education, and the arts.