This recruitment will be used to fill one full-time Info Technology Consultant, competency level 1, position for the Student Health Services at Oregon State University (OSU).
This recruitment will be used to fill one full-time Info Technology Consultant, competency level 1, position at Student Health Services Information Services department. This position will be located in Corvallis, OR. This Information Technology Consultant (ITC) position functions as a member of the SHSIS technology service desk at Oregon State University. The purpose of this position is to provide support to users of computer technology at Student Health Services. This position reports to the Student Health Services Information Services Manager. As an area within Oregon State University, Student Health Services Information Services shares and supports the University's overall mission by assisting all areas of the university in extending their programs, teachings, research and communication throughout the world. The services provided by the Information Services Units, including Technology Support Services, Media Services, Computing, and Network Services, assist the university community by facilitating the transmission of knowledge and expertise to its members, thereby enhancing their ability to be productive, valued and esteemed members of the University serving the State of Oregon. Student Health Services is located in multiple buildings on the Corvallis campus along with small pockets of support at the Cascade Campus and the Newport campus. Student Health Services is an ambulatory care facility that provides a wide range of care options for all students that attend OSU. These services include general checkups, sexual health programs, contraceptive care programs, and laboratory testing.
This classification requires a basic foundation of knowledge and skills of technology and information systems generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified course work in applicable fields of study and at least one year of related work experience.
Well-developed empathy and listening skills; the successful candidate will have an excellent ability to gauge customers' technical abilities, to understand customer needs, and to overcome communication barriers.
Experience configuring and troubleshooting technology closely related to the duties described in the position.
Experience providing customer support.
Effective written, spoken and interpersonal communication skills. Demonstrated ability to assist others in completing work assignments. Demonstrated successful professional behavior.
Demonstrable commitment to promoting and enhancing diversity.
This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OSUSTANDARD 576-055-0000 et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 24 months. Offers of employment are contingent upon meeting all minimum qualifications including the Criminal History Check Requirement.
This position involves frequent long-term use of a computer and phone in an office environment, and walking to other locations while carrying a laptop or pushing computers on a cart. May involve driving to some customer/user office locations if appropriately trained.
Oregon State is a leading research university located in one of the safest, smartest, greenest small cities in the nation. Situated 90 miles south of Portland, and an hour from the Cascades or the Pacific Coast, Corvallis is the perfect home base for exploring Oregon?s natural wonders.Oregon State University has always been a place with a purpose ? making a positive difference in quality of life, natural resources and economic prosperity in Oregon and beyond. Through discovery, innovation and application, we are meeting challenges, solving problems and turning ideas into reality.Founded in 1868, Oregon State is the state?s Land Grant university and is one of only two universities in the U.S. to have Sea Grant, Space Grant and Sun Grant designations. Oregon State is also the only university in Oregon to hold both the Carnegie Foundation's top designation for research institutions and its prestigious Community Engagement classification.As Oregon?s leading public research university, with $261.7 million in external funding in the 2011 fiscal year, Oregon State?s impact reaches across the state and beyond. With 12 colleges, 15 Agricultural Experiment Stations, 35 county Extension offic...es, the Hatfield Marine Sciences Center in Newport and OSU-Cascades in Bend, Oregon State has a presence in every one of Oregon?s 36 counties, with a statewide economic footprint of $2.06 billion.Oregon State welcomes a diverse student body of over 26,000 students from across Oregon, all 50 states and more than 100 countries. They can choose from more than 200 undergraduate and more than 80 graduate degree programs, including over 30 degrees online offered through Oregon State Ecampus. Oregon State increasingly attracts high-achieving students, with nationally recognized programs in areas such as conservation biology, agricultural sciences, nuclear engineering, forestry, fisheries and wildlife management, community health, pharmacy and zoology.Oregon State also ranks high in sustainability, fourth among universities nationwide for using renewable energy and first in the Pac-12 Conference. And our students literally help power the university: 22 exercise machines at Oregon State University has always been a place with a purpose ? making a positive difference in quality of life, natural resources and economic prosperity in Oregon and beyond. Through discovery, innovation and application, we are meeting challenges, solving problems and turning ideas into reality. For more information visithttp://www.ohsu.edu/xd/about/index.cfm.The 400-acre main campus in Corvallis includes a Historic District, making Oregon State one of only a handful of U.S. university campuses listed on the National Register of Historic Places. The district includes such icons as Weatherford Hall, the Memorial Union and Benton Hall, the oldest building on the oldest building on campus.OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.