The Business Analyst is part of the Process & System Optimization team at Vanderbilt University and is responsible for the ongoing maintenance, configuration, and support of Vanderbilt's Oracle Cloud Finance and Human Capital Management (HCM) system. Reporting directly to the Director of Process and System Optimization, the Business Analyst serves as a key partner to operational leaders in Finance, Human Resources and Information Technology.
The Process & System Optimization team is charged with working strategically across the university to build efficient, repeatable business processes, training the community on system changes and best practices, and maintaining Vanderbilt's Oracle Cloud system. The PSO team is highly collaborative, with a culture focused on supporting each other in getting the right work done the right way.
The Business Analyst will have a portfolio of systems for which s/he is responsible for managing the routine operations. This includes serving as a key resource for operational leaders in accomplishing business goals through system configuration. Additionally, this position is responsible for delivering excellent customer service to both end users and business process owners, monitoring monthly and quarterly releases from Oracle for system changes, conducting configuration and testing for quarterly releases, and creating detailed analysis of transactional metrics to support process optimization. The Business Analyst must be creative, a strategic thinker, innovative, resourceful, and utilize entrepreneurial thinking in meeting challenges.
Duties and Responsibilities:
Managing Work Processes
Communicates comfortably at all levels within the university; consummate team player able to work effectively up, down and across the university
Builds and maintains strong working relationships with university stakeholders
A bias for action even in the face of ambiguity and complexity.
Attacks everything with drive and energy; drives to finish everything he/she starts. Is effective and efficient at marshalling multiple resources to get things done; lays out tasks in sufficient detail to mark the trail; is able to get things done with less and in less time; can work on multiple tasks at once without losing track; foresees and plans around obstacles.
Is an effective process, work flow, and systems designer; is good at figuring out what to measure to track progress; can quickly diagnose and fix a work flow problem; always looking for incremental process improvement.
Adapts easily to changes in technology and process
Models intrinsic integrity and excellent professional judgment while exhibiting unquestioned discretion with highly sensitive and confidential information
Maintains an extensive understanding of Oracle Cloud functions and related connections among all parts of Oracle Cloud
Understands integrations between Oracle Cloud and other systems used at Vanderbilt
Serves as expert in Oracle Cloud configuration
Translates the institution's business needs into the appropriate configuration, or where those needs cannot be met, work with leaders to find suitable alternatives
Monitors release notes for impact of upcoming system changes and communicates as necessary
Assists with detailed system testing for process changes and quarterly releases
Works collaboratively with PSO team, functional leaders, and information technology to prioritize change requests
Serves as escalation point for end-user support requests
Provides ongoing support to functional teams
Serve as source of truth for system functionality
Assists with management of Oracle Service Requests (SRs)
Bachelor's degree and 2-3 years of relevant experience with demonstrated progressive responsibility
Modern system experience preferred; Oracle Cloud HCM, ERP, P2P, PPM experience a plus
Advanced degree preferred
Commitment to Equity, Diversity, and Inclusion
At Vanderbilt University, we are intentional about and assume accountability for fostering advancement and respect for equity, diversity, and inclusion for all students, faculty, and staff. Our commitment to diversity makes us who we are. We have created a community that celebrates differences and lets individuality thrive. As part of this commitment, we actively value diversity in our workplace and learning environments as we seek to take advantage of the rich backgrounds and abilities of everyone. The diverse voices of Vanderbilt represent an invaluable resource for the University in its efforts to fulfill its mission and strive to be an example of excellence in higher education.
Vanderbilt University is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply.
Please note, all candidates selected for an offer of employment are subject to pre-employment background checks, which may include but are not limited to, based on the role for which they have been selected: criminal history, education verification, social media review, motor vehicle records, credit history, and professional license verification.
Internal Number: 10000263
About Vanderbilt University
Vanderbilt University is a center for scholarly research, informed and creative teaching, and service to the community and society at large. Vanderbilt will uphold the highest standards and be a leader in the quest for new knowledge through scholarship, the dissemination of knowledge through teaching and outreach, and the creative experimentation of ideas and concepts. In pursuit of these goals, Vanderbilt values most highly intellectual freedom that supports open inquiry, equality, compassion, and excellence in all endeavors.