Administrative/Support, Education/Training, Social Work, Staff/Administrative
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The Alliance for Child Welfare Excellence is a partnership between the University of Washington – School of Social Work, Washington State Department of Children, Youth and Families, Eastern Washington University – School of Social Work, University of Washington in Tacoma – School of Social Work and Criminal Justice, and the University of Washington – School of Social Work – Partners for Our Children (the Partnership). The vision of the Partnership is to join as one entity to support the readiness and continued learning of foster and relative caregivers and the child welfare workforce with the intention of achieving the best possible outcomes for Washington’s children and families.
The School of Social Work has an outstanding opportunity for a Lead Mentor Coordinator.
The Caregiver Retention Education and Support Services Lead Mentor Coordinator (CaRESLMC) will be responsible for assisting in the development and implementation of mentoring and other support services for newly licensed foster parents and caregivers, those with first placements, and caregivers over time, as program elements of the Retention and Support contract, which is a new service for the Alliance continuum of service and is contracted through 6/30/2022, with the potential to be extended for an additional 2 years before being rebid. The goal of the DCYF Retention and Support contract is to assist new foster parents to move through the licensing process in an expeditious manner, and to support current foster parents and relative caregivers to improve retention outcomes, for improved service to children in care.
The CaRESLMC will; • Contact newly licensed foster parents within established timelines to congratulate them and offer support and service referrals; • Offer on-going mentoring and support to licensed foster parents and kinship caregivers with a focus in the first 2 years; • Contact foster parents and kinship caregivers experiencing their first placement to congratulate them and provide them with welcome packets, welcome baskets and other initial placement supports; • Serve as a primary responder for the FIRST program which offers neutral 3rd party support for licensed foster parents under investigation by DCYF Licensing Division; • Actively collaborate with DCYF Licensing Division and other DCYF staff; • Collaborate with the CaRES Volunteer Mentor Coordinator to build and maintain a volunteer mentoring program; • Coordinate with sub-contractors supporting licensed foster parents and kinship caregivers; • Ensure services delivered are culturally appropriate.
The CaRESLMC works within the Partnership to accomplish its vision and values, and works within the framework set out in the contract's scope of work. The CaRESLMC participates in team efforts to improve outcomes for children in care through timely and efficient foster parent licensure; increasing community and cultural connections; promoting diversity and supporting caregivers with a variety of individual and group supports. The CaRESLMC actively collaborates with DCYF and other community partners to establish and maintain an effective, impactful statewide network of culturally diverse caregiver services. The CaRESLMC should demonstrate; genuine curiosity, eagerness to listen and to learn from the diverse experience of others; extensive experience and knowledge of the needs of licensed foster parents and kinship caregivers; skills building and sustaining volunteer services and programs; thorough knowledge of the foster parent licensing requirements and applicable RCW/WAC; ability to identify and address barriers to continued licensure; active engagement with diverse caregiver populations to ensure culturally appropriate services are delivered. Skills in program implementation and contract coordination, and data management /reporting are also needed in this position, for this program to be successful. This position will work closely with the Retention and Support team, Alliance leadership and the Partnership to build and sustain a dynamic, effective program.
The CaRESLMC represents the Alliance and the University of Washington School of Social Work to professionals, prospective and licensed foster parents, kinship providers, those with lived experience in child and family serving systems, community partners, and DCYF. This role must demonstrate skill and experience; mentoring and actively supporting caregivers in ways that lead to improved retention over time; understanding the child welfare system and successfully caring for high needs children in homes and the community. It is important that this program, administered by the Alliance, show improvement in foster parent retention, as well as increasing foster parent commitment to the family reunification process, which will lead to better outcomes for children in care. Expanding the support provided by the Alliance opens up future opportunities to improve the lives of children, youth and families, throughout the state.
Approximately 60%; • Lead CaRES efforts to provide on-going support to licensed foster parents and kinship caregivers to meet their needs and to sustain them as caregivers over time • Contact newly licensed foster parents within established time frames to initiate CaRES post licensure supports and services • Provide mentoring for newly licensed foster parents and kinship caregivers, with a focus on those in their first two years of caregiving, and others requesting mentorship. • Contact caregivers with first placements within established time frames and provide them with welcome packets, welcome baskets, and service referrals to the caregiver community and child resources • Develop and implement various caregiver engagement strategies to better support and retain caregivers and community • Represent the CaRES team by attending and participating in DCYF-led Resource, Development and Support (RDS) meetings • Assist in the coordination and facilitation of local foster parent recognition and appreciation events • Receive, review and respond to DCYF lists of kinship caregivers within established time frames. Responses include; kinship specific welcome packet; information on Kinship Navigator program; information on support groups; contact information on additional available supports as needed • Support caregivers to work with biological parents in a strength-based manner that actively supports family reunification • Develop and provide a kinship specific welcome packet for kinship caregivers to include; list of local resources; information on local support groups and how to access them; Information for Kinship 101 and other kinship trainings and how to access them; financial supports available (TANF, Mileage reimbursement, etc.); information on the licensing process; additional supports available • Develop and provide a statewide network of kinship-specific local support groups meeting the unique needs of kinship providers • Develop and distribute lists of local caregiver resources throughout the state • Represent the Alliance and DCYF in a positive and strength-based manner • Ensure that post-licensure and kinship caregiver CaRES services are delivered in culturally sensitive ways that honor the individual culture of each family • Coordinate with sub-contractors who are providing post-licensure and kinship care mentoring and other supports • Serve as primary responder for FIRST program during business hours; organize and share on-call duty with other CaRES staff for after hours and weekend coverage
Approximately 35%: • Enter, maintain and report on high volumes of data; produce monthly, quarterly, and annual reports as assigned, with a focus on the position’s areas of specialty • Generate aggregated data to create dashboards and summaries for program analysis and program improvement • Develop and implement standard operating procedures for all aspects of post-licensure support services • Provide reports on observed trends, strengths and needs of those providing on-going care for children in placement • Direct caregivers to resources that may help resolve issues between caregivers and DCYF • Provide support for other CaRES services as needed, including staffing for licensing support, support groups, attendance at Orientation meetings and CCT, and staffing for the "Warm Line", as assigned • Collaborate with the entire CaRES team and Alliance Partnership to better meet the needs of the caregiver community
Approximately 5%: Other duties as assigned
REQUIREMENTS: A Bachelor's degree in Social Work, Education, or a related field Recent licensure as a state licensed foster parent and/or experience as a kinship care provider Two years of relevant experience • Experience supporting licensed foster parents and kinship providers • Experience working with at-risk populations • Experience entering, managing and assessing data • Working knowledge and experience working with programs that address child safety, permanency and well being and working with families that may have multiple stressors • Ability to approach direct service and program development from a strengths-based perspective and to view caregiver families and families of origin in a family-centered, strength-based manner • Demonstrated skills in building and maintaining relationships with internal and external stakeholders and community engagement within diverse communities • Experience building and maintaining volunteer-based services and programs • Demonstrated organizational, oral, written and interpersonal skills • Ability to develop trusting relationships • Ability to work a flexible schedule which includes evenings and at least one weekend a month • Excellent listening, case management, and conflict resolution skills • Proficiency in Microsoft Office (Word, Excel, Teams, etc.)
Equivalent education and/or experience may substitute for minimum requirements.
DESIRED: • Experience developing and implementing best-practice strategies for caregiver retention • Experience working in collaboration with DCYF Licensing Division and other DCYF leadership • Public speaking skills • Experience developing and managing statewide programs and services • Experience working within university-based programs and policies; ability to work collaboratively with faculty, staff and university administration • Bilingual/Multilingual
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
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