All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.
The Department of Laboratory Medicine and Pathology serves as a regional resource for clinical laboratory services required for patient care, research and educational programs in laboratory medicine. The department now employs 900 people who work at the award-winning University of Washington Medical Center (ranked among the top medical centers in the United States as rated by U.S. News & World Report), Harborview Medical Center (the region's only Level I Trauma center, known for innovations and excellence in trauma care and its centers of emphasis: Trauma, Burn, Neurosciences, AIDS/STD CARER, and mentally- and medically- vulnerable populations.), and many other clinical and research facilities in the area. The University of Washington (UW) is proud to be one of the nation’s premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement and natural beauty.
The Department of Laboratory Medicine & Pathology has an outstanding opportunity for a full-time, day shift EDUCATION AND TRAINING COORDINATOR. This position provides effective and timely support to the Education & Tracking Division of the Department of Laboratory Medicine & Pathology (DLMP), with a focus on clinical Anatomic Pathology and School of Medicine activities, under the supervision of the Education & Tracking Program Manager. This position will support the Education & Tracking Program Manager in implementing new tracking and training program activities and will serve as a division representative at department, Medical Centers, and School of Medicine meetings as needed. This position will monitor and maintain tracking of employee completion of safety and compliance training, hospital and School of Medicine requirements, and certifications and education credentials. This position will monitor and maintain the organization of the personnel files and ensure they meet policies/regulations set by the Joint Commission, CAP, and the DOH. Lastly, this position will coordinate other activities such as department recognition events and employee orientations and trainings.
Implements new tracking and training programs and projects (i.e. writing and sending communications, conducting research, monitoring progress through statistical reports).
Serves as a liaison at department, Medical Center, and School of Medicine meetings as needed and effectively present division messages and policies/procedures. Serve as backup trainer for the department orientation or other trainings if the Education & Tracking Program Manager is not available.
Guides employees and managers in understanding and meeting division policies/regulations as they relate to the department, the Medical Centers, the School of Medicine, the Joint Commission, CAP, and the DOH.
Creates and maintains personnel files as employees are hired, transferred, and separated. Files HR, payroll, and education documentation in a timely and organized manner. Archives files when necessary.
Maintains Education & Tracking databases with necessary personnel data. Builds reports and graphs to display information relevant to completion of department division tasks and communicating data to department leadership. In addition, enters education and certification data into Workday.
Sets up initial and ongoing safety and compliance training for employees in the LMS, MTS, and EH&S. Sets up department orientation onboarding materials, processes, and accounts for new hires and transfer/changes. Assists with updating orientation materials as necessary.
Prompts managers and employees to complete department, hospital, School of Medicine, and other regulatory agency requirements and deadlines (i.e. onboarding and annual training, TB screening, flu vaccination). Responsible for coordinating DLMP Annual Employee Recognition Ceremony preparation and execution by determining milestone awardees, ordering materials, and making auditorium/reception and resource reservations. Coordinates speakers for the ceremony.
Responsible for forwarding hospital and School of Medicine milestone certificates, gift selection forms, and gifts to supervisors and employees.
Responsible for pulling records for Public Service Record audits/requests as directed by the DLMP Associate Director of HR and Education & Tracking Program Manager. Coordinates room reservations for training events and meetings. Responsible for ordering office supplies and submitting purchases in Purchase Path.
Serves as the main point of contact for all of these assigned duties both with staff and leadership within the department as well as with organizations outside of the department.
As needed, provides support and backup to the DLMP Education & Tracking Coordinator that focuses on clinical Laboratory Medicine activities.
Other related duties as assigned.
QUALITY ASSURANCE ACTIVITIES:
Performs detailed work on a daily basis that requires absolute accuracy. Checks own work to ensure accuracy and the production of quality products and services.
Accepts constructive feedback and makes adjustments in performance as a result.
Assures activities coincide with Medical Centers/UW policies and initiatives.
Ensures confidentiality of all employee information and personnel files.
REQUIREMENTS: High school graduation or equivalent AND two years of experience in the program specialty.
Advanced skills with Microsoft Office applications, particularly Excel, Word, PowerPoint, and Outlook as well as Adobe Acrobat
Ability to build spreadsheets, pivot tables, use equations, and execute email merges
Exceptional presentation and communication skills, both verbal and written.
Willingness to learn new software.
Self-starter with demonstrated initiative in anticipating and resolving complex problems. Ability to learn quickly and to apply learning to similar situations.
Proven ability to prioritize, meet deadlines, and manage multiple tasks and responsibilities; maintain flexibility when dealing with shifting priorities. Ability to pay strong attention to detail.
Demonstrates strong interpersonal and customer service skills; demonstrated ability to work and communicate courteously with managers, faculty, and staff.
Demonstrates experience in handling the logistics of setting up events, room reservations, and ensuring that requirements of a program are met.
Proven ability to keep employee information confidential with a high degree of tact, judgment, discretion, and diplomacy.
CONDITIONS OF EMPLOYMENT:
This position will be stationed at the department’s Northgate offices. However, it will be necessary at times to travel to other locations including, but not limited to, UWMC, HMC, Roosevelt, SCCA, Fred Hutchinson Cancer Research Center, etc.
Is considered essential staff and as such is required to report to work when scheduled despite inclement weather.
Needs to maintain schedule flexibility to respond to work assignments requiring earlier arrival or later departure.
Sit approximately 70 to 80% of the time and stand or walk 20 to 30% of the time. Frequent walking between equipment and desk or office is required.
Requires bending and stopping for filing activities.
Ability to use a computer, mouse, printer, scanner, copier, fax machine, projector, and telephone.
Needs to reach objects in shelves, drawers, and equipment at a height range of 4” to 72” above the floor.
Read print with size 9 font.
UW Medicine includes Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Neighborhood Clinics, UW Physicians, UW School of Medicine, and Airlift Northwest.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.