Office of the Vice Provost for Undergraduate Education (VPUE)
Job Title: Student Services Specialist (SSS)
Working Title: Program Coordinator
VPUE Unit: Academic Advising/ First Year Experience
Job Code: 7500
Job Grade: E
Exemption Status: Non-Exempt
Continuing or Fixed-term appointment period: 6-month (April - October), Fixed Term
Heralded as a hub of undergraduate innovation, the Office of the Vice Provost for Undergraduate Education (VPUE) creates and sustains meaningful interactions between students and faculty both within and outside the classroom. As a collaborative team member of VPUE, you have a unique opportunity to advance and support programs that touch and enhance the lives of every undergraduate student at Stanford
VPUE is seeking a Program Coordinator to provide administrative and operational support to the First Year Experience (FYE) team in the office of Academic Advising. Reporting to the Associate Dean & Director of New Student Programs, this position provides general administrative and event support to the programs overseen by the New Student Programs Team, which is responsible for the onboarding and transition of new undergraduate students to Stanford (Approaching Stanford and New Student Orientation) as well as class programs and communications. The Program Coordinator also provides support to other FYE programs, including Leland Scholars Program, Frosh 101, and Transfer Advising Programs, and carries out general Academic Advising administrative duties, as needed.
This is a 6-month, fixed term position from April to October 2021 to support the increased size of the incoming class entering Stanford in fall of 2021.
Your responsibilities will include:
Respond to routine inquiries from new students and parents/families and determine and take appropriate action as required. Serve as a resource to new students and parents/families regarding a defined set of policies and procedures.
Monitor and track new student requirements and communicate with students to ensure compliance.
Assist with generating reports and managing student data for key campus partners.
Coordinate logistics for New Student Orientation (NSO), Approaching Stanford, and other FYE programs, which may include: coordinating with campus partners, scheduling rooms/spaces, submitting requests for event services and facility needs, and ordering services and supplies from internal and external vendors.
Provide event support for NSO including: lifting boxes, packaging and distributing materials, setting up tables and chairs, directing traffic, seating people, managing crowds, directing volunteers, and using radio and mobile phone communication.
Maintain approved online content on websites and in Canvas.
Process and monitor routine financial transactions such as reimbursements, PCard verifications, requisitions, work orders, iJournals, and supply orders. Track expenses, prepare and maintain reports, which may include researching and resolving discrepancies. Conduct financial training for, develop processes for, and monitor student staff usage of PCards.
May perform human resources transactional support for student workers, e.g. student hiring paperwork.
May train and direct student workers including scheduling, assigning, and prioritizing workloads, setting appropriate deadlines, and reviewing work for quality and timeliness.
Contribute to general office administration and process improvements.
**The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
To be successful in this position you will have:
Associates degree and one year of relevant experience, or combination of education and relevant experience.
Strong written and verbal communication skills.
Basic computer skills, including experience with Microsoft Office Suite and email applications. As an example, must be able to create Microsoft Excel reports that summarize results in an easy-to-read format.
Excellent customer service and interpersonal skills - a team player.
Basic office administration skills.
Ability to learn compliance with legal, financial, and university policies and external regulations.
*-Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
In addition, preferred requirements include:
Experience with event logistics
Ability to prioritize and multi-task while maintaining a flexible attitude
Familiarity with the Stanford undergraduate student experience highly preferred/desired
About the Office of the Vice Provost for Undergraduate Education (VPUE)
For undergraduates, VPUE is the nexus for programs and initiatives that help students define and achieve their intellectual ambitions at Stanford. These include investigative introductory courses taught by esteemed faculty, targeted classes in writing and rhetoric, undergraduate research support, academic advising and mentoring, overseas and off-campus study programs, and undergraduate scholarships and fellowships. For faculty, VPUE serves as a principal conduit for furthering interaction with undergraduates and discovering ways in which working with students can enrich one's research agenda. VPUE advocates for undergraduate education in collaboration with faculty, departments and schools across Stanford. All VPUE resources are dedicated to involving faculty with the undergraduate experience, connecting students with phenomenal opportunities and fully realizing a liberal education at Stanford
Why Stanford is for You
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven individuals to impact the future of our legacy. Our culture and unique perks empower you with:
Freedom to grow. We offer career development programs, tuition reimbursement, or course auditing opportunities. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
Discovery and fun. Stroll through historic sculptures, trails, and museums.
*-Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
Copyright 2017 Jobelephant.com Inc. All rights reserved.
Located between San Francisco and San Jose in the heart of Silicon Valley, Stanford University is recognized as one of the world's leading research and teaching institutions. Leland and Jane Stanford founded the University to "promote the public welfare by exercising an influence on behalf of humanity and civilization." Stanford opened its doors in 1891, and more than a century later, it remains dedicated to finding solutions to the great challenges of the day and to preparing students for leadership in a complex world. The University's thriving diverse community is comprised of nearly 7000 undergraduate students, 12000 graduate students, 2000 faculty members, 1900 postdoctoral scholars, and over 11,000 academic and administrative staff in seven schools including several interdisciplinary research centers and institutes. The campus spreads over 8000 contiguous acres and nearly all undergraduates live on campus. Stanford offers bachelor's and master's degrees in addition to doctoral degrees (PhD, MD, DMA and JD) plus a number of professional and continuing education programs and certifications. More at http://facts.stanford.edu and http://www.stanford.edu. Stanford is an equal empl...oyment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Stanford also welcomes applications from others who would bring additional dimensions to the University’s research, teaching and clinical missions.