Department: McC Information Technology Salary/Grade: ITS/78
Completes system installation and management, system monitoring and performance tuning, diagnostics and troubleshooting, user support coordination, backup and storage management, data center maintenance, and other related tasks.
Please note: As a primarily systems administration positon that involves critical infrastructure support, there will occasionally be times when the occupant of this position will be required to work outside of normal business hours or on weekends in order to complete some time-dependent tasks.
Provides recommendations regarding infrastructure planning and budgeting.
Ensures data/media recoverability by implementing a schedule of system backups and database archive operations.
Supports media management through internal methods and procedures or through offsite storage and retrieval services.
Develops and promotes standard operating procedures.
Conducts routine infrastructure audits to ensure compliance with established standards, policies, and configuration guidelines.
Develops and maintains a comprehensive infrastructure configuration database/library of all supporting documentation.
Creates and maintains user accounts, security, permissions, and file systems in accordance with standards and operational requirements
Performs infrastructure installations and upgrades.
Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures.
Monitors and tunes the system to achieve optimum performance levels.
Ensures infrastructure integrity by evaluating, implementing, and managing appropriate solutions.
In collaboration with system administrators, performs ongoing support and maintenance for systems and related applications.
Prioritizes, troubleshoots and resolves issues
Performs other duties as assigned.
Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree in a major such as computer science, information technology, or related; OR appropriate combination of education and experience.
2 years system administration or other relevant experience required.
Please see information in tables below.
Infrastructure (extends across applications):
Amazon Web Services (AWS)
Apache web server
Code Repositories (Git, Subversion, etc)
High Performance Computing (HPC)
Linux Operating System
System Monitoring (Nagios, Zabbix, Prometheus, etc)
Automation tool (Puppet/Chef/Ansible)
DNS (ISC BIND), ISC DHCP, SSL cert mgmt.
Programming Languages and Frameworks:
Shell Scripting (bash, perl,awk, sed, etc)
Metadata creation and management
Collaboration and teamwork
Minimum Competencies: (Skills, knowledge, and abilities.)
Advanced level Ubuntu server and desktop administration, docker management and deployment, DNS & DHCP management, practical virtualization technology, public key encryption, data backups systems, openssl, shell script programming
Documentation experience for institutional memory and for user & team training
Good written and oral communication skills
Experience mentoring junior sysadmin team members
Ability to quickly and competently acquire and apply new skills as needed
Experience configuring and managing Linux computing clusters
Strong foundation in OS hardening and system security best practices
4 years of senior level server and desktop Linux systems administration experience.
Preferred Competencies: (Skills, knowledge, and abilities)
Professional experience with portainer, kubernetes, Infoblox, Juniper SRX firewalls, CrashPlan Pro (or other) cloud backups system, WebDAV configuration, CertBot, HADOOP, CUDA, LDAP, and python, PHP, perl programming.
Experience using a ticket management system to track requests a plus.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
Internal Number: 40180
About Northwestern University
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.