About The College of Education, Criminal Justice, Human Services, and Information Technology
The College of Education, Criminal Justice, Human Services, and Information Technology (CECH) is dedicated to making a difference in our communities through outreach, academic programs, and community partnerships. Our students and faculty work side-by-side with educators, athletic directors, community wellness experts, cybersecurity analysts, and local, state and federal law enforcement officials. We value experiential learning as an important element of our degree programs. Current research is incorporated into every course to ensure our graduates are prepared to address the most urgent challenges of our society.
CECH is seeking a full-time Program Manager for Graduate Retention. The Program Manager for Graduate Retention will target both enrollment and retention by developing systemic, data driven communication and intervention plans to convert admitted students to enrolled students and to increase retention and graduation rates. This position will work closely with faculty advisors and program staff to proactively track and support applicants and graduate students. Primary activities include assisting graduate students of diverse backgrounds in fostering a strong sense of self and community, developing customized retention strategies for underserved populations (including part-time vs. full-time, underrepresented minority (URM), veteran/active-duty, first generation, international, and students with a disability), and linking students to various campus resources to enhance student success.
Collaborate with program faculty and staff to support graduate students from application through graduation.
Track enrollment and graduation data of current students to determine student barriers and points where students are lost.
Improve retention benchmarks and graduation rates through early identification of at-risk behaviors and provide guidance to mitigate student persistence issues.
Implement a plan designed to re-engage students who have not maintained continuous enrollment in a program.
Monitor per term student re-enrollment and registration processes, proactively contacting students to ensure retention benchmarks are met.
Develop and/or connect graduate students to career development, mental health, and other support workshops and trainings.
Consult with undergraduate Student Services Center staff to adapt best practices for the graduate population.
Develop retention strategies, in partnership with university, college, and community partners, for specific needs of diverse populations.
Perform related duties based on college need.
Manage, design, develop, modify and present programs.
Perform program needs assessment and make recommendations.
Implement policies and procedures.
Maintain budget, prepare contracts, approve and monitor expenditures, prepare budget requests and financial reports.
Act as liaison to internal departments, external entities and community organizations.
May prepare and edit reports and/or newsletters and develop publication materials.
May provide direct and/or indirect supervision to exempt and non-exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.).
Perform related duties based on departmental need. This job description can be changed at any time.
Seven (7) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.
Three (3) years of experience in program development or business administration.
May require supervision experience.
Additional Qualifications Considered
Master’s degree in Higher Education or related field
Demonstrated experience implementing targeted services for diverse students or populations, preferably in a college or university setting.
Knowledge of retention strategies and theories.
Solutions oriented with a drive for innovation and spirit of collaboration.
Commitment to excellence, communication, listening, and attention to detail.
Team player with ability to work independently.
Ability to prioritize, organize, plan, and follow-up on multiple tasks and projects.
Comfortable with the use of technology and open to learning new systems and technology as needed.
Hours: 8:00 am - 5:00 pm
Standard Days Worked: M-F
Type of Appointment: Full-Time (12 Months)
Work Location: Teachers-Dyer Complex (campus-based)
Due to the University of Cincinnati's efforts to limit the spread of COVID-19, the CECH Student Services Center is temporarily operating in a remote fashion.
Salary $50,000.00 to $55,000, depending on education and experience.
Physical Requirements/Work Environment
Sitting - Often
The University of Cincinnati, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement.
As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP).
The University of Cincinnati is an Affirmative Action / Equal Opportunity Employer / Minority / Female / Disability / Veteran.
SF:LJN (OMJ) SF:RM SF:HED, SF:INS SF:HERC SF:DIV
Internal Number: 58802-en_US
About University of Cincinnati
HISTORY IN BRIEF - The University of Cincinnati is a public urban serving research institution that was founded in 1819 and today is one of the country’s largest universities offering more than 350 academic programs to more than 44,000 students. UC has many top ranked programs in areas such as Music and Arts, Medical and Human-Services, Criminal Justice and more. Located in an urban setting, UC is close to the heart of Cincinnati and allows easy access for students to enjoy all that the city offers. UC is also the alma mater of many notables such as President William Howard Taft; Albert Sabin, developer of the oral polio vaccine; Astronaut Neil Armstrong and Mary Weinberg, 2008 Olympic gold medalist. UC is classified as a Research University (Very High Research Activity) by the Carnegie Commission and is ranked as one of America’s top 35 public research universities by the National Science Foundation. UC jumped 17 spots in the U.S. News & World Report rankings in the past two years alone. In addition to being named a “green university” by Princeton Review, UC has been named one of the world’s most beautiful campuses by Forbes and Delta Sky magazines. Learn more at www.uc.edu.MISSIO...N STATEMENT - The University of Cincinnati serves the people of Ohio, the nation, and the world as a premier, public, urban research university dedicated to undergraduate, graduate, and professional education, experience-based learning, and research. We are committed to excellence and diversity in our students, faculty, staff, and all of our activities. We provide an inclusive environment where innovation and freedom of intellectual inquiry flourish. Through scholarship, service, partnerships, and leadership, we create opportunity, develop educated and engaged citizens, enhance the economy and enrich our University, city, state and global community.