Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,445 full-time undergraduates and 5,125 graduate and professional students. Ranked 35 among national universities, Boston College has 878 full-time and 1,201 FTE faculty, 2,750 non-faculty employees, an operating budget of $1.2 billion, and an endowment in excess of $2.8 billion.
Under the direction of the Assistant Dean of Graduate Student Services and Program Operations, the Assistant Director, Graduate Program Operations develops and implements policies and procedures to support student success and budgetary goals and objectives that are consistent with enrollment goals. This position will play a lead role in ensuring student satisfaction and overcoming barriers to success by both direct student support and analyzing processes and procedures in order to develop a standard for delivering the day-to-day operations of the graduate business programs.
Ensure competency of program operations through the development and/or improvement of standard operating procedures, including standards and timelines. Create efficiencies throughout the operational processes to ensure cohesion and effectiveness as well as the flow of information between Admissions, Student Services and Career Development, in addition to the academic departments and other stakeholders throughout the University.
Responsible for ensuring accuracy and integrity of data on enrolled graduate management students, in support of Carroll School budgeting initiatives. Provides analysis of enrollment projections and reporting to support strategic planning efforts. Prepares regularly scheduled, as well as ad hoc updates, for the Associate Dean, Finance & Administration.
Utilizes databases and other technological tools to standardize reporting processes across all graduate programs functions.
Manage the financial operation by developing and administering program budgets, including posting and tracking of tuition remission and stipends for all graduate management students. Acts as intermediary with Financial Aid Office, collaborating on issues related to federal funding.
Organize Graduate Assistantship assignment process to ensure compliance with all payroll processes, including submission of required payroll forms. Works in conjunction with academic departments to meet GA support needs.
Contributes to frontline student support, identifying and resolving student issues, responding to questions related to University and Carroll School policies and procedures and providing ongoing support to enhance students' academic and student life experiences.
Full-Time Equivalent Hiring Range: $56,700 to $70,900; salary commensurate with relevant experience.
Bachelor's degree (Master's preferred) and a minimum of four years' experience in managing and coordinating academic and administrative operations Experience using data systems for analysis Demonstrated project management experience University or higher education experience, Graduate programs preferred. Outstanding interpersonal and communication skills. Ability to think strategically and work effectively in a team-based environment. Proficiency in working with databases, analyzing and interpreting data in additional to spreadsheet and database management software
Boston College offers a broad and competitive range of benefits depending on your job classification eligibility:
Tuition remission for Employees
Tuition remission for Spouses and Children who meet eligibility requirements
Generous Medical, Dental, and Vision Insurance
Low-Cost Life Insurance
Eligibility for both University-Funded 401k and Employer-Sponsored 403b Retirement Plans
Boston College conducts background checks as part of the hiring process.
Boston College is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of any legally protected category including disability and protected veteran status. To learn more about how BC supports diversity and inclusion throughout the university please visit the Office for Institutional Diversity at https://www.bc.edu/offices/diversity .
Boston College is one of the nation's best and most selective universities, with U.S. News & World Report ranking Boston College 31st among national universities, and Forbes ranking it 26th in its 2012 America's Best Colleges listing. Boston College confers more than 4,000 degrees annually in more than 50 fields of study through eight schools and colleges. Faculty members are committed to both teaching and research having earned nearly $60 million in research grants in the last year alone. The University has made a major commitment to academic excellence. As part of its Strategic Plan, Boston College is in the process of adding 100 new faculty positions, expanding faculty and graduate research, increasing student financial aid to more than $128 million annually, and widening opportunities in key undergraduate programs, such as international study, internships and student formation.