Manager, Non-Student Receivables Office of the Chief Financial Officer
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Manager, Non-Student Receivables - Office of the Chief Financial Officer
The Manager of Non-Student Receivables, reporting to the Associate Director for Revenue and Receivable Systems, is responsible for all the critical functions related to recognizing revenue and managing receivables from customer (non-student, non-sponsored) sources.
Reporting to the Associate Director for Revenue and Receivable Systems, the Manager works closely with the Workday Financials Core team to develop capabilities in customer revenue and receivables management, as well as with campus finance offices to encourage the utilization of Workday invoicing and payment functionality, and to review department and campus implementation of new processes. The Manager coordinates efforts and capabilities with the Senior Manager of Cash Management and Collection in the Sponsored Projects Financial Operations Office, ensuring that best practices in Workday invoicing are used in both customer and sponsored invoicing and collections operations; keeps in close contact with the Financial Accounting Manager to ensure proper accounting and recordkeeping; and acts to support cash management, collection, and customer service operations throughout the Revenue and Receivables department.
Duties include but are not limited to:
Developing and maintaining policies and procedures with respect to customer invoicing and payment, including what University requirements will maximize collection and minimize bad debt.
Reviewing customer contracts to ensure proper and timely revenue recognition and invoicing, and booking revenue where required.
Invoicing customers according to revenue generating agreements, including developing invoice templates to meet the specifications as outlined in such agreements.
Accounting for payment and non-payment from University customers and taking appropriate action.
Reconciling customers' receivable accounts both to the general ledger and to the outstanding invoices and particular charges that remain unpaid.
Developing efficient ways for customers to remit payment simply and securely and have payment properly applied to their accounts and invoices.
Writing both trend and operational reports related to customer revenue and receivables.
Managing business process and systems development and management.
Bachelor's degree in business, finance, accounting, or related field
Experience in a finance, accounting, or business operation
Excellent verbal and written communication skills
Advanced degree in business, finance, accounting, or related field
Experience in a higher education environment
Experience with the Workday Financials system, in particular customer contracts and invoicing
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