Department: College of Education and Human Development (CEHD)
Student Academic Success Coordinator
The George Mason University College of Education and Human Development (CEHD) Office of Student and Academic Affairs invites applications for a Student Academic Success Coordinator. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment.
About the Department:
The CEHD Office of Student and Academic Affairs (SAA) supports the teaching, scholarship, and service missions of the College by onboarding new students, facilitating enrollment and retention, addressing barriers to success, adjudicating appeals and grievances, awarding scholarships, coordinating enrichment activities and celebratory events, such as the student research symposium and graduation, and providing students with a broad range of informational, advising, professional development, financial, and support resources. Further, SAA advises College and University faculty and staff on academic policies and procedures, complex student matters, instructional challenges and pedagogical enhancements, curricular development, course scheduling, and integrity and compliance efforts. See https://cehd.gmu.edu/ to learn more about the College.
The Student Academic Success Coordinator, reporting to the Assistant Dean for Student Success, will be responsible for performing the following functions:
Develop, implement, and assess student success and retention campaigns, including, but not limited to: reclamation, registration awareness, eligible to register but haven't, murky middle, and midterm grades;
Execute proactive advising, coaching, programming, and initiatives for special populations of undergraduate and graduate students at promise of success;
Prepare and monitor individualized, intervention plans for: students who are not in good academic standing with the University or the College; or students who are experiencing academic, personal, or professional challenges;
Develop and launch on-demand student success modules;
Collect, analyze, and report student retention, attrition, persistence, learning and satisfaction data to compare it to internal benchmarks and University/peer institution data and to identify trends and potential solutions;
Coordinate new student orientations for first-time freshman and transfer students;
Promote participation in high impact retention initiatives, such as research opportunities, living learning communities, student engagement activities, first year seminars, advising, coaching, and internships;
Monitor reporting systems for Early Alert to student’s attendance, performance, and academic progress risk and facilitating appropriate outreach.
Master's degree in higher education administration, counseling, or a similar field (or an equivalent combination of education and experience in lieu of the degree);
Professional academic advising, coaching, or counseling experience in an educational setting;
Broad knowledge of current issues in higher education including up-to-date knowledge of retention strategies for undergraduate and graduate student populations;
Strong analytical skills and demonstrated experience with data analysis, reporting, and use of data in decision making;
Excellent interpersonal skills including strong verbal and written communication skills.
Experience developing and implementing retention initiatives and campaigns;
Experience evaluating advising and retention programming and student learning outcomes;
Experience with Student Information Systems and Advising Software (e.g., Ellucian Banner 9, Degree Works, Salesforce, Navigate).
Salary: Commensurate with education and experience.
Location: Fairfax, VA
Mason Ad Statement:
Great Careers Begin at Mason!
George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report “Up and Coming” spot for national universities and is recognized for its global appeal and excellence in higher education.
Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason’s diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.
If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/!
George Mason University, Where Innovation is Tradition.
Special Instructions to Applicants:
For full consideration, applicants must apply for position number 00875z at http://jobs.gmu.edu/; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information.
George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.
Internal Number: 49481
About George Mason University
George Mason University is Virginia's largest public university located in the suburbs of Washington, D.C. With strong undergraduate and graduate degree programs in engineering, information technology, public policy, economics, visual and performing arts, life sciences and biotechnology, Mason prepares its alumni to succeed in the workforce and meet the needs of the region and the world.