Job ID: 2021-12417 Type: Full-Time # of Openings: 1 Category: Facilities Management and Physical Plant
Reporting to the VP, Facilities, the Construction Projects Communication Manager (PCM) will represent the Office of the Vice President for Facilities (OVP) in a newly created position that will support Facilities leadership with a focus on implementation of the 2030 Capital Plan and other university initiatives across campus such as the Sustainability Action Plan and Major Maintenance programs. The PCM will work with and act as a respected and collaborative resource to senior administrators within the Facilities division. As a liaison to the rest of campus and the community, you will effectively translate between the technical and practical issues of implementing construction projects on an active campus – from planning decisions to construction logistics and schedule.
Collectively, the objective is to coordinate, organize and communicate planning, design, construction and operational decisions in an effort to maximize the perception of Facilities as a service organization that upholds its commitments to executing projects on time and on budget – while also supporting world-class teaching and research for a diverse community of students, faculty, alumni/ae and visitors.
The PCM must embody the core values essential to the Facilities organization: teamwork, innovation, integrity, inclusiveness, respect, and sustainability. The position will require strong communication, organizational, and relationship building skills to help keep all stakeholders, internal and external, informed on the progress of the Capital Plan.
This is a three year term, benefits eligible position.
Ensure the OVP office is represented across campus regarding the planning, design and construction of capital projects, with a focus on maintaining a campus environment that upholds the core mission of the university while implementing a multi-billion construction program over the next decade
Establish a multi-faceted capital project communications network and relationships across campus that are inclusive and comprehensive as the foundation for proactive outreach; reference the Communications section of the Capital Project User Guide
Develop a comprehensive plan to communicate construction-related impacts; and communicate any necessary physical disruptions with one Facilities voice
Work with key Facilities partners to establish protocols for involving and updating external stakeholders at the right times / frequency
Develop standards for a range of communications media – website and mobile app updates, social media, maps, signage, etc. – in conjunction with external construction partners and multiple other university constituents, including the Office of Communications, the Department of Public Safety, University Services, etc.
Fulfill a leadership role within the Facilities organization based on the strategic goals and tactical objectives established by the Vice President and his leadership team
Coordinate within the Facilities organization and with external partners as the basis for a comprehensive communications process that “translates” technical information for a broad and variable audience – and as needed, to proactively address and/or mitigate campus impacts across projects and teams
Leverage campus planning, design and construction experience to influence internal and external partners to coordinate among each other for the overall benefit of the university – and function in an “advocacy” role that enables proactive resolution of coordination challenges
Lead a collaborative, proactive process that considers existing resources and strengths within the Facilities organization, while maintaining an objective perspective that functions at a leadership level and makes recommendations as appropriate to optimize efficiency within project teams
Consolidate project information across the Facilities organization and ensure optimal coordination between projects at various stages; when appropriate, assist with troubleshooting and proposing options – and quantify benefits and trade-offs – to mitigate campus impacts
Governance / Decision Making
Act as a liaison between the Office of the Vice President of Facilities (OVP) and university officers, Provost’s office, Office of the Executive Vice President (OEVP), senior administrators and a range of diverse stakeholders to ensure effective governance processes and communications throughout the project life cycle
Facilitate a quality control, “QC”, process that ensures consistent reporting across projects and teams in order to enable effective, efficient decision-making; coordinate content based on existing protocols such as the Project Primers stipulated by the User Guide
Present updates on behalf of the OVP at various campus-wide and executive governance forums, i.e. the OEVP Senior Staff meetings, AAMG, FPG, updates by the President or OEVP’s office, etc.
Bachelor’s degree in a related professional field, i.e., engineering, architecture, construction management, project management, communications, public relations
Minimum of 5-7 years of experience with leadership responsibilities for multi-phased capital programs within occupied/active campus settings
Experience organizing people, in particular internal teams, and corresponding ability to balance between the detail-oriented nature of capital project delivery with needing to (a) present information requiring decisions at an executive level and (b) communicate across organization with a non-technical perspective
Ability to balance technical skills needed to be effective with sophisticated teams of planning, design and construction professionals – and the judgment, diplomacy and “soft” skills needed to complement these while considering a range of priorities, both within Facilities and when communicating with a broad and diverse constituency across campus
Excellent written and oral communication skills; executive presence
Proficiency with computer programs/software and web-based platforms typically used in project management such as MS Word, Excel and PowerPoint; Procore, e-Builder, PM Web, SharePoint, etc.
Demonstrated experience working within institutional or academic/campus community, consensus-driven environments reporting to Boards, cabinet members, Deans, department Chairs, etc.
License or professional accreditation in chosen field and/or related to sustainability practices
Basic knowledge of design programs such as InDesign, Photoshop, Primavera, etc.
Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO IS THE LAW
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