Location: Worcester, MA Category: Staff and Administrators Posted On: Thu Feb 11 2021 Job Description:
In consultation with the supervisor, determine administrative system/reporting needs by meeting with functional departments, discussing operational goals, objectives, options and capabilities; analyze user needs and objectives in conjunction with capabilities and limitations.
Develop, implement and support detailed project management plans aimed at improving the efficiency and effectiveness of campus-wide administrative information systems.
Consult with business users to define and create specifications for administrative system enhancements; translate data and reporting needs into accurate development requirements.
Act as a liaison between departmental users, IT staff and third party vendors to clarify requirements, resolve questions and/or or identify tradeoffs between functionality and performance.
Serve as analyst regarding system design and/or data management issues; represent design team in meetings; provide input in determining project scope; define design parameters of the project in consultation with functional units.
Work with supervisor to assign priorities to requests and set direction for process and application development.
Consult with other IT staff concerning information systems capabilities and technology. Provide feasibility guidance and cost estimates as needed.
Support, integrate, and maintain third party applications and administrative systems that augment the University's central ERP system - Ellucian Banner.
Ensure that data standards and administrative office policies & procedures for maintaining data elements within the system are being consistently applied.
In cooperation with supervisor and administrative staff users, develop and implement reporting procedures for Federal, State, and institutional reporting requirements.
Develop and/or participate in various administrative application training seminars, workshops and short courses; develop supporting end-user documentation.
Other duties as needed by the department and defined by the supervisor.
BS in information management, computer science or related discipline. A minimum of 3 years technical experience in a position of comparable complexity and scope. Comparable success and work experience may be considered in lieu of degree requirement.
Strong technical and functional knowledge of Ellucian Banner modules and/or other complex administrative applications in support of various university business procedures required.
Must possess solid decision making skills necessary to plan all elements of applications development and/or implementation project, develop objectives & requirements justification, assign tasks to project members, and manage the overall project.
Proven technical competency in Microsoft Office products especially Access and Excel; ability to use these consumer-level tools to pull and manage information from large databases when necessary.
Basic SQL programming skills and experience with enterprise-level reporting and data visualization tools required; experience with Evisions' Argos and Tableau preferred; working knowledge of Oracle and Microsoft SQL server database/utilities is also preferred.
Strong interpersonal and communication skills; sound judgement; the ability to communicate effectively with people at varying levels of computer/data fluency; and the ability to establish collaborative working relationships at all contact levels of the University are required skills.
Ability to work independently and as part of a team; ability to set priorities and work concurrently on multiple tasks and projects; ability to communicate progress/problems to appropriate personnel effectively.
Demonstrated passion for problem solving; strong project management skills and the proven ability to build trust and work well with all levels of management and technical staff.
Excellent customer service skills; and a high degree of integrity relative to data security and confidentiality of information required.
Ability to work nights and weekends on an as-needed basis is required.
This is a Full-time position with excellent benefits, which include employee and family tuition benefits, 4 weeks' vacation, generous retirement plan, free use of campus fitness center and many more.
Clark University embraces equal opportunity and affirmative action as core values: we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. This commitment applies to every aspect of education, services, and employment policies and practices at Clark. Our commitment to diversity informs our efforts in recruitment, hiring and retention. All positions at Clark share in the responsibility for building a community that values diversity and the uniqueness of others by exhibiting integrity and respect in interacting with all members of the Clark community to create an atmosphere of fairness and belonging. We strongly encourage members from historically underrepresented communities, inclusive of all women, to apply.
Founded in 1887, Clark University is a liberal arts-based research university committed toscholarship and inquiry that addresses social and human imperatives on a global basis. It is the place where Robert Goddard invented the modern rocket, where Sigmund Freud delivered his only lectures in the United States, and where current students stake their claim to the Clark motto, “Challenge Convention, Change Our World,” which is the rallying cry that inspires our community every day. Located in Worcester, Massachusetts, Clark University educates its undergraduate and graduate students to be imaginative and contributing citizens of the world, and to advance the frontiers of knowledge and understanding through rigorous scholarship and creative effort. The University’s engages students in such areas as biology, chemistry, economics, geography, psychology, urban education, management, environmental science and policy, Holocaust and genocide studies, and international development and social change. Clark University’s pioneering model of higher education, LEEP (Liberation Education and Effective Practice) compels undergraduate students to thrive in authentic world and workplace settings, and prepares them for lives and careers of consequence.