The Collaboration Services group within the Information Technology Division at Berkeley Lab is hiring for an Application Administrator. The Collaboration Services group is responsible for a variety of web-based tools, including Google's core business applications (mail, calendar, drive, sites, groups), Confluence, email gateways, load balancing (BigIP), list services (Google Groups), and Identity Management. The Application Administrator will serve in support of the following services: Atlassian Confluence, Mail gateways, Google Workspace infrastructure, conference and event management, AODocs. Additionally, the Application Administrator will assist in managing the migration of legacy systems to their current counterparts.
What You Will Do:
Provide Tier II support of Google Workspace product issues, participate in process improvement initiatives, and support outreach and training efforts.
Provide system administration support for email and related applications.
Assisting in the management of email aliases, forwards, auto-replies, and support all mail-based Google Workspace Apps (Gmail, Drive, Calendar, Groups, Sites, Currents, etc.).
Support all Google Workspace Apps and manage the lbl.gov domain using the Google Workspace Admin console.
Support all third-party Google Marketplace apps such as Smartsheet, Diagrams.net, LucidChart, Spanning Backup, AODocs, etc.
Serve as systems administrator and support for the following CentOS application servers: o Atlassian Confluence (team collaboration and documentation) o CERN Indico (conference and event management).
Present projects and supported products to Lab users at various events such as LabTech and training sessions.
Support projects to gather requirements for department-wide projects to assist scientific and operations divisions.
Interface closely with the Cyber Security Group to align Collaboration Services efforts to Cyber Security best practices and policies. Implement new email policies, email blocks, and searching SMTP-based cyber threats.
Provide training for the applications and services identified in responsibilities.
What is Required:
Bachelor's degree and 4 years of experience in system administration in a Windows and Linux Server environment or an equivalent combination of education and experience.
Experience with current Windows, Mac, Linux operating systems, SQLServer, LDAP integration.
Experience with Scripting languages (e.g. PowerShell, Perl).
Software Development experience with Python or Perl.
Knowledge of virtual computing environments.
Knowledge and experience in Cyber Security protection and monitoring.
Understanding of messaging systems.
Strong interpersonal and communication skills for working in a diverse team environment.
This is a full-time career appointment, exempt (monthly paid) from overtime pay.
This position may be subject to a background check. Any convictions will be evaluated to determine if they directly relate to the responsibilities and requirements of the position. Having a conviction history will not automatically disqualify an applicant from being considered for employment.
Work will be primarily performed at Lawrence Berkeley National Lab, 1 Cyclotron Road, Berkeley, CA.
Equal Employment Opportunity: Berkeley Lab is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. Berkeley Lab is in compliance with the Pay Transparency Nondiscrimination Provision under 41 CFR 60-1.4. Click here to view the poster and supplement: "Equal Employment Opportunity is the Law."
Lawrence Berkeley National Laboratory encourages applications from women, minorities, veterans, and other underrepresented groups presently considering scientific research careers.
Internal Number: 92019
About Lawrence Berkeley National Laboratory
In the world of science, Lawrence Berkeley National Laboratory (Berkeley Lab) is synonymous with excellence. Thirteen scientists associated with Berkeley Lab have won the Nobel Prize. Fifty-seven Lab scientists are members of the National Academy of Sciences (NAS), one of the highest honors for a scientist in the United States. Thirteen of our scientists have won the National Medal of Science, our nation's highest award for lifetime achievement in fields of scientific research. Eighteen of our engineers have been elected to the National Academy of Engineering, and three of our scientists have been elected into the Institute of Medicine. In addition, Berkeley Lab has trained thousands of university science and engineering students who are advancing technological innovations across the nation and around the world. Berkeley Lab is a member of the national laboratory system supported by the U.S. Department of Energy through its Office of Science. It is managed by the University of California (UC) and is charged with conducting unclassified research across a wide range of scientific disciplines. Located on a 200-acre site in the hills above the UC Berkeley campus that offers spectacular... views of the San Francisco Bay, Berkeley Lab employs approximately 4,200 scientists, engineers, support staff and students. Its budget for 2011 is $735 million, with an additional $101 million in funding from the American Recovery and Reinvestment Act, for a total of $836 million. A recent study estimates the Laboratory's overall economic impact through direct, indirect and induced spending on the nine counties that make up the San Francisco Bay Area to be nearly $700 million annually. The Lab was also responsible for creating 5,600 jobs locally and 12,000 nationally. The overall economic impact on the national economy is estimated at $1.6 billion a year. Technologies developed at Berkeley Lab have generated billions of dollars in revenues, and thousands of jobs. Savings as a result of Berkeley Lab developments in lighting and windows, and other energy-efficient technologies, have also been in the billions of dollars. Berkeley Lab was founded in 1931 by Ernest Orlando Lawrence, a UC Berkeley physicist who won the 1939 Nobel Prize in physics for his invention of the cyclotron, a circular particle accelerator that opened the door to high-energy physics. It was Lawrence's belief that scientific research is best done through teams of individuals with different fields of expertise, working together. His teamwork concept is a Berkeley Lab legacy that continues today.