This position directs the development, maintenance and production support of applications and systems supporting Alumni Development, Campus & Student Life, Communications, Research Administration, Financial Services and Facilities Services. Accountable for the data services, website development, and consolidated reporting provided by the central IT organization. Provides leadership and vision for business solutions, develops the business case for investing in them, maintains responsive and accountable services, and manages a budget model that draws on operating funds, recharge revenue, and capital funding to promote sustainable long-term excellence. Oversees the Project Management Office and Business Analysis Organization focused on improving project delivery and success. Maintains effective and collaborative relationships with functional leaders, partnering to develop technology road-maps that support their strategic missions. Evaluates and recommends organizational changes, professional development and other training plans to align staff skills and capabilities with the strategic road-maps. Assists with process development, project management, business analysis, research, and communication on a wide range of enterprise application and IT services. Coordinates special projects and strategic priorities. Leads and facilitates compliance with IT Services policy and procedures.
Team and Systems Management - collaborating with functional leadership, create annual development plans for each major system under director's purview; contribute to developing IT Services high level goals and manage resources to achieve goals; develop department goals aligned with IT Services and institutional priorities; oversee development of professional development plans for staff; oversee and participate in performance management of staff; and work collaboratively with other IT departments to accomplish unit and department objectives.
Stakeholder Engagement - represent IT Services as liaison to Financial Services, HR Services & Payroll, University Research Administration, Facilities Services, Campus & Student Life, Alumni Development and other Administrative and Academic Offices; build effective working relationships with colleagues across IT Services; work effectively with and through institutional governance to facilitate prioritization and build capacity through effective workload management; and develop effective relationships with distributed IT staff and leadership.
Planning and Project Management - identify issues impacting the successful completion of the Assistant Vice Presidentâ™s commitments; assist with front-line trouble shooting and problem solving; collaborate with IT Services Senior and Operational Leadership teams on planning, executing, and management of ITS projects; and coordinate projects or commitments and direct reports including special projects.Â
Participation in Divisional Initiatives such as the Operational Leadership Group, ARD Level 2 Working Group, AIS Leadership Team, EAS Leadership Team and other committees as required.
Performs other related work as needed.
Track record of attracting, hiring, managing and retaining top quality staff and management required.
Strong change management and leadership skills plus the ability to implement new systems and redesign work processes required.
Financial and operational management experience, particularly for a complex, central service provider that supports a highly decentralized and diverse portfolio required.
Demonstrated experience directing and managing within a challenging environment and working inclusively through people to achieve shared objectives required.
Energy, tact, conviction, flexibility, and excellent communication skills plus the other intangible attributes necessary to succeed in a complex, fast-moving, top-tier University required.
Strategic Agility - anticipate future consequences and trends accurately; has broad knowledge and perspective; future-oriented; articulate a vision of the future state of enterprise systems in a way that engages business partners and IT staff; create competitive and breakthrough strategies and plans required.Â
Business Acumen - knowledgeable about current and possible future policies, practices, trends, technology and information affecting his/her business and organization; understand or ability to quickly learn the key activities, risks, and performance objectives of the business activities of the University required.Â
Customer Focus - dedicated to meeting the expectations and requirements of customers; solicit first-hand customer information and use it for improvements in products and services; acts with customers in mind; establish and maintain effective relationships with customers and gain their trust and respect required.
Managerial Leadership - sets and communicates the organization's overall direction required.Â
Plans strategically and commits to a course of action to accomplish goals required.Â
Uses critical thinking and diagnostic reasoning skills to modify actions as needed required.Â
Act as a positive role model for staff; initiative and innovation; pro-active approach interest in problem solving required.Â
Display creative approach to everyday problems, ask good questions, and stimulate ideas required.Â
Offer creative ideas for improvements and solutions to problems required.Â
Collaborative - ability to build effective relationships with others required.Â
Professional - internalizes and acts on organizational mission and goals with the ability to work effectively across organization and campus community required.
Active interest in the University and information technology in higher education coupled with the ability to take personal ownership of professional development; values and respects differences required.Â
Education, Experience or Certifications:
Bachelor's degree in computer science or related field required.Â Â
Master's degree in a related field preferred.
Minimum 15 years' of experience with enterprise-scale administrative systems including implementing large-scale application systems utilizing a variety of database technologies and hardware platforms required.Â
ERP implementation and support experience strongly preferred, particularly financial systems required.
Experience managing software vendors and contract requirements required.Â
Proven ability to manage multiple concurrent projects serving multiple constituencies and sponsors required.Â
Minimum three years of experience in a Research 1 university managing a mix of custom developed and third-party software solutions as well as a mix of technologies including client server, SaaS, Cloud and web technologies preferred.Â
Familiarity with multiple development methodologies, including agile preferred.
Knowledge of educational data standards and regulations preferred.
Experience leading and managing a team of at least 100 information technology professionals is preferred.
Working Conditions and Physical Requirements:
Standard office environment.
Sit for short or extended time periods.
Stand for short or extended time periods.
Bend, crouch, or stoop.
Extensively use computer.
Make repetitive wrist, hand, or finger movements.
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.
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Internal Number: JR10050
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