Student & Campus Life (SCL) inspires transformation in all Cornell students on their journey of individual, academic and personal evolution. Our division is comprised of leading student affairs experts who support our campus on pressing student life matters including public service, health, wellness, social justice, residential living, food services, sports, recreation, career services, and student activities and organizations including sorority and fraternity life. Our nearly 4,000 staff and student employees who make up SCL embrace the opportunity to represent the division and strive for excellence as we shape the Cornell student experience, one interaction at a time.
The Dean of Students Office is dedicated to transformational learning in the co-curricular guiding students towards greater resiliency and engagement. DOS promotes a cohesive campus community that brings people together across lines of difference and provides support during challenging times to allow all students to benefit from the educational and co-curricular environment.
The Care and Crisis Services Team (CCS Team) contributes to Cornell University in three fundamental ways: helps create an environment that understands and promotes well-being for students; provides support to students in crisis or who are experiencing serious, on-going situations; assists the community in addressing conflict, particularly as it relates to identity and belonging. The CCS Team uses the Cornell Health mental health and wellness framework, as well as the identity and belonging focus of the DOS.
Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented identities to apply.
The Community Response Coordinator is a member of the Care and Crisis Services team within the Office of the Dean of Students (DOS) that provides overnight first-response protocols to students in crisis, campus emergencies, and for crises within Housing and Residential Life. They partner with on-duty staff to determine appropriate responses to overnight student issues of concern, and are available to reach any student living in Cornell contract housing on Ithaca campus in a timely manner. Community Response Coordinators aim to serve a broad range of individuals in crisis situations and collaborate within the campus' larger system of care to address the needs of community members, creating an intermediary level between current structures that appropriately balance the response with the need.
If you are a team oriented, student-centered, highly collaborative professional looking to support students in crisis or distressing moments, we would love to have you join our team. We need an intentional, caring, innovative, equity-minded, and passionate professional to help students achieve their personal, professional, and academic goals.
Please note: These positions are 10-months per year. In addition, these are two-year fixed-term positions, with an ability to renew for an additional 3-year term for a total maximum of 5 years, contingent on successful performance, continued funding and business need. There is no visa sponsorship available for these positions.
Collaborative and responsive to managing student concerns and campus partners, anticipating needs and resources; being nimble and responsive as issues arise.
Ability to build relationships and maintain trust, to assess and balance the needs of various stakeholders, and to identify and advocate for achievable solutions including connecting individuals to higher levels of care as needed through warm hand-offs and coordinating transportation if situations warrant transition to off-campus facilities.
Knowledge, awareness and skills in conflict de-escalation, unconscious bias, mental health conditions, trauma informed responses and crisis.
Commitment to approaching work with cultural humility and empathy for each individual.
Ability to work independently and autonomously without direct supervision and possess the ability to make sound judgment calls when necessary and relay information appropriately and consistently.
Bachelor's degree in social work or related field with a minimum of 2 years of related work experience in a mental health or crisis management area (i.e. domestic violence shelter, sexual assault crisis support), or equivalent combination of education and experience.
Demonstrated understanding of crisis management, mental health and wellness.
Experience working with diverse communities (people of color, LGBTQ+ communities, low-income, religious minorities, people with disabilities, etc.).
Strong understanding of student issues and trends as it relates to crisis, wellness and mental health.
Ability to proactively respond to a wide array of issues or emerging student needs, showing good judgment about when to make referrals, set boundaries, and equip students with skills and strategies to engage in self-advocacy and resilience building behavior.
Evening and overnight shift and weekend work required; occasional daytime hours will be needed for training, department meetings, etc.
Master's degree in social work, mental health counseling, counseling psychology, or student affairs/development field
Experience working in higher education and/or with college students around crisis, mental health and/or wellness
Experience working with sexual assault survivors/victims
Experience with case management
Experience working with law enforcement agencies
Knowledge of civil rights laws including Title IX, federal and state laws and policies
University Job Title:
Coord Program I
Pay Rate Type:
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Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.
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About Cornell University
In 1865, Ezra Cornell founded an institution "where any person can find instruction in any study." From the beginning, all students were welcome, regardless of race, gender, ideology, or socioeconomic status. Today, we invite you to join our talented and diverse students and accessible faculty who, together, form a living and learning community unmatched in its breadth of opportunities.Cornell University's college, schools, and other academic units offer more than 4,000 courses, 70 undergraduate majors, 93 graduate fields of study, undergraduate and advanced degrees, and continuing education and outreach programs.