EXECUTIVE DIRECTOR - AMBULATORY CARE ADMIN - F/T - DAYS
Updated: Feb 8, 2021 Location: Orange Job Type: Department: Ambulatory Care Admin
UC Title: AMBUL CARE ADMSTN MGR 4
Reports to: Chief Operating Officer, MC
Cost Center: Ambulatory Care Admin (428762)
Job Code: 006469
Shift: Not Applicable
Position Number: 40322774
Working Title: Exec Director, Ambulatory Care
Bargaining Unit: No Bargaining Unit
Date Created: 2/04/2021
This position is responsible for operational and financial oversight and management for over 70 ambulatory care clinics and over 1000 staff, expanding over the Orange County geography. This includes operational oversight of Chao Comprehensive Cancer Center and Chao Comprehensive Digestive Disease Center as well as oversight of the Patient Access Center, including the call center, authorization unit and referral center. This role will be an operational leader and partner in advancing key strategic areas, including oncology, orthopedics, neuroscience, and cardiovascular care; as well as partnering to lead the direction, design and operations of innovative patient-centered care at UCI Health, including advancing telehealth expansion and patient home monitoring capabilities. This role will be a key strategic partner in future ambulatory expansion plans, including the buildout of the Irvine-Newport Medical Campus with the state-of-the-art Ambulatory Care Center.
Salary Range: Commensurate with experience
Ability to establish and maintain effective working relationships across the UC Irvine Health Affairs and work effectively with diverse stakeholders, especially physicians
Ability to establish and maintain effective working relationships across the Health System
Ability to maintain a work pace appropriate to the workload
Must demonstrate customer service skills appropriate to the job
Excellent written and verbal communication skills in English
Strong understanding of practice management systems, electronic medical records systems and financial management systems
Strong operations experience and ability to plan and execute performance improvement, patient experience/access and financial performance (HCAHPS, CG-CAHPS and MACRA).
A management style which emphasizes teamwork, participation, communication and a high-touch service orientation.
Proven track record of building a high performing ambulatory care area, specifically, but not limited to patient access (call center operations), quality and physician practice/clinic outcomes.
Demonstrated track record of enhancing physician engagement within a system.
Refined quantitative, financial and operational modeling skills and an ability to turn data into actionable information.
Experience in developing and managing capital and operational budgets and ambulatory P&L responsibility.
More than 5 years' experience in ambulatory leadership management and experience in a complex, multi-site clinic setting.
Bachelor's degree in Healthcare Administration or related Field
Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
Experience with a faculty practice plan/academic medical center
MD or clinical credentials preferred
Master's degree in HealthCare Administration, Nursing or related field
Knowledge of University and medical center organizations, policies, procedures and forms
Physical, Mental, & Environmental Demands
To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.
Since 1965, the University of California, Irvine has combined the strengths of a major research university with the bounty of an incomparable Southern California location. UCI's unyielding commitment to rigorous academics, cutting-edge research, and leadership and character development makes the campus a driving force for innovation and discovery that serves our local, national and global communities.